Corrupted AfterEffects file? Crashes immediately.

I cannot open or import a recent project (or any of it's autosaves) without AE crashing and giving me this notification.

I've tried:

- updating AE
- uninstall, reistall

- clearing all caches

- opening files on a different computer

- importing into a new project

Anyone run into this before??

This topic has been closed for replies.

Community Expert

Would you also reset your preference setting?

New Participant

I reset my preferences but still have the same results.

Brainiac

Welcome to the community, and thanks for posting here!

Nice job trying to troubleshoot on your own.

Can you share a crash log with us here so that we can look into the details?

Which OS and After Effects version are you on?

Thanks,

Rameez

New Participant

Hi Rameez,

thanks for helping out.

Mac Monterey 12.6

AE 23.1.0 (Build 83)

New Participant

I have a crash log file but the .dmp filetype isn't supported for upload here.

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