Crash Report after launcing After Effects

I need help.

I have downloaded AE from official site, but when I start to launch it doesn't work and there is a message about the Crash Report.

Thank you in advance! !

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Brainiac

Hi yevgeniyak3,

As OussK said, we need more details to assist you better.

Thanks,

Rameez

New Participant

so, when I was strarting to launch the programme, I faced with this notification

Community Expert

can you post your crash report to see if we can know the problem? also let us know what is your OS and PC Spec

anyway try to update your graphic card and check if this can help

Community Expert

install the cc desktop app from here https://creative.adobe.com/products/creative-cloud and use it to install your adobe subscription and trial programs.

New Participant

I installed Creative Cloud, but, unfortunately, it does't help. There is still the Crash Report.

Community Expert

did you use the desktop app to install ae originally?

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