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Crashed on Start

Community Beginner ,
Feb 13, 2024 Feb 13, 2024

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Hey, habe gerade Adobe After effects das erste mal auf diesen PC installiert, aber leider Stürzt es beim Starten ab.

Mein setup:
Windows 11 (64-Bit | 10.0, Build 22631)
i9-9900K
32 GB RAM
Nvidia RTX 3070
1 TB Sata SSD
2 TB Nvme M.2 SSD
2 1080P Bildschirme

Was ich bis jetzt Probiert habe:
- Neustart
- Als Admin gestartet
- Abgesicherter Modus
- Ohne Plugins
- Neu-Installation der Grafikkarte (auf aktuelleste Treiber Software)

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Adobe Employee ,
Feb 14, 2024 Feb 14, 2024

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Does it crash on the splash screen or post-launch? If it crashes on the splash screen, what's the last loading module you see? Do you see any error messages or crash reports when it crashes?

LLM Ae 2022.png.jpg

Let us know.

 

Thanks,

Nishu

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Community Beginner ,
Feb 14, 2024 Feb 14, 2024

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Well it crash on the splash screen during clean-up


 

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Adobe Employee ,
Feb 15, 2024 Feb 15, 2024

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Thanks for the screenshot. Can you provide your email ID to the crash reporter and submit it? Once done, share your email ID via DM so that we can try to pull the crash report on our end.

 

Thanks,

Nishu

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Community Beginner ,
Feb 25, 2024 Feb 25, 2024

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LATEST

Ok the latest Update do the Things for me.
now it Runs

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