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2 replies

nishu_kush
Community Manager
Community Manager
August 24, 2020

Hi stevenprobets,

 

Were you able to resolve the issue? If not, would you mind checking with the latest version of After Effects (17.1.3)?

Let us know how it goes.

 

Thanks,

Nishu

nishu_kush
Community Manager
Community Manager
June 16, 2020

Hi there,

 

Sorry for your issue with After Effects and thanks for the detailed post.

It could be a project specific issue. Is it crashing with any project or this particular one? Are you using any third-party plugins in this project? If so, check if it works fine if you remove them from the project.

Let us know how it goes.

 

Thanks,

Nishu