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Mau EjaTV
Participant
April 6, 2018
Answered

crashing when pre-composing

  • April 6, 2018
  • 6 replies
  • 6665 views

Hi there, since yestarday (when I updated afterFX) I am not allowed to pre-compose layers as the software crashes.

Any solutions?

Thanks in advance

Mauro

      This topic has been closed for replies.
      Correct answer Vidya Sagar

      Hi All,

      The new patch of After Effects(15.1.1) fixed this issue & is live in Creative Cloud app. Please update and let us know the status.

      Thanks,

      Vidya

      6 replies

      A
      AdamHuman
      Participating Frequently
      June 8, 2023

      the crash still happen till today 2023 in the new version v23.4.0.x .......

      Virtual Productions
      Virtual Productions
      Participant
      February 18, 2019

      My after effects doesnt event want to open. Just updated it. Still not working...

      Vidya Sagar
      Adobe Employee
      Vidya SagarCorrect answer
      Adobe Employee
      April 25, 2018

      Hi All,

      The new patch of After Effects(15.1.1) fixed this issue & is live in Creative Cloud app. Please update and let us know the status.

      Thanks,

      Vidya

        G
        Georgie UE
        Participant
        April 25, 2018

        I had AE crash on me earlier today when I pre-composed using the context menu. Just updated, pre-composed the same way and it's working fine - no crash.

          Vidya Sagar
          Adobe Employee
          Vidya Sagar
          Adobe Employee
          April 27, 2018

          Hi Georgie UE,

          Glad its working now. Thanks for letting us know the status.

          Vidya

          P
          Adobe Employee
          PaulUu
          Adobe Employee
          April 6, 2018

          Greetings all,

          We are tracking this crash through our Crash Reporter system and are working hard to identify the root cause of the issue (thank you to all that have reported it!).

          I can reproduce the crash by invoking Pre-Compose via the Context Menus - right clicking on a layer in the Composition and/or Timeline Panels. I have not been able to reproduce the crash invoking Pre-Compose from the Layer Menu or via the Keyboard shortcut.

          I suggest using the Layer Menu or the keyboard shortcut to invoke Pre-Compose as a workaround until we can turn around a fix for this (or until someone reports that they are crashing by those methods as well).

          Thx!

          Paul Uu

          After Effects Quality Engineering.

            R
            Community Expert
            Rick GerardCommunity Expert
            Community Expert
            April 7, 2018

            OSX 10.13.1 MacBook Pro 2017 Identical system.

            I cannot reproduce the bug with any type of layer, any number of layers, or any options from the keyboard shortcut to right-click to Menu Layer>Pre-compose. Maybe it has something to do with your preferences or GPU acceleration. I've been trying for 10 minutes. Even uninstalled AE and re-installed.

            Do you have any other versions of AE installed? I know lots of folks running AE on a Mac and none of them are having the problem. This makes me think it is a conflict with some other software or maybe a 3rd party plugin.

            P
            Adobe Employee
            PaulUu
            Adobe Employee
            April 7, 2018

            No, it's definitely a bug we introduced in 15.1 and are working rapidly to fix.

              Jose Panadero
              Community Expert
              Jose PanaderoCommunity Expert
              Community Expert
              April 6, 2018

              Try a couple of things:

              1.- Go to Edit > Purge > All Memory and Disk Cache before precomposing.

              2.- Delete the After Effects Preferences. As soon as you launch AE, hold CTRL/COMMAND+ALT+SHIFT. You will be prompted to delete the preferences. Once deleted, try to precompose.

                Z
                zefrey
                Participating Frequently
                April 6, 2018

                I am having the same problem.
                I deleted my preferences and purged All Memory and Disk Cache.

                I am running the latest version of AE 15.1.0 on a Mac.

                My specs are below.

                Please help!

                Roland Kahlenberg
                Roland Kahlenberg
                Legend
                April 6, 2018

                Describe the crash with more detail - any error messages. Does AE stall or exit?

                Please list any effects you have on the layers you've tried to precompose.
                Have you tried nesting, as a workaround?

                Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
                Mylenium
                Mylenium
                Legend
                April 6, 2018

                Without actual system information and other details nobody can tell you much. Start by turning off GPU acceleration and updating your graphics drivers.

                Mylenium

                  A
                  Abdul Wahab24067283pvcb
                  Participant
                  April 13, 2023

                  Yeah My problem solved by this method, thanks, Just press WIndow + Shift + Control + B and thats it. Your Gpu will reboot and pre comp and solid layers will start working.

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