Crashing

New Here ,
Feb 09, 2022 Feb 09, 2022

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How to fix after effects crashing when importing a video clip or footage in MP4?

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Crash , Import and export

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Adobe Community Professional ,
Feb 10, 2022 Feb 10, 2022

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Without any system info and other details we can't tell you much. there could be several causes for this issue liek the file being damaged, not properly encoded or things like hardware accelerated decoding not working. In the latter case at least update your graphics driver and check the hardware acceleration settings in AE.

 

Mylenium

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New Here ,
Feb 10, 2022 Feb 10, 2022

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I think it caused by the clip , because I try to add other clips and it worked normally like before

 

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