Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Cryptomatte is a missing effect

Community Beginner ,
Jan 02, 2024 Jan 02, 2024

Hi !

So I just added a cryptomatte effect to an EXR Image sequence, then my AE Crashed. Business as usual, but when I opened it back, it said the Crytpomatte effect was missing, just as on the screen.

Nixclaw_0-1704193789536.png

I can't add it anymore, and it's obvioulsy not working, even on my already applied effects.

In the effect manager it's not showing. I closed AE, uninstalled, reinstalled, unistalled Pro EXR 2, installed again. It changes nothing it's missing.

Did it happen to anybody before ?

2.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jan 02, 2024 Jan 02, 2024

Thanks for writing in, Nixclaw.

 

Try this, go to Effects Manager, uncheck "Only Show Third-Party Effects" and search for the Cryptomatte. Make sure it's checked.

Let us know if that helps.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

Translate
Adobe Employee ,
Jan 02, 2024 Jan 02, 2024

Thanks for writing in, Nixclaw.

 

Try this, go to Effects Manager, uncheck "Only Show Third-Party Effects" and search for the Cryptomatte. Make sure it's checked.

Let us know if that helps.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 02, 2024 Jan 02, 2024

Thank you !

I thought it was a third party effect, everything's been solved.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 10, 2024 Jul 10, 2024
LATEST

Hello,

I tested your solution, unfortunately, even with the cryptomatte checked in the effect manager, after effect continues to show me it's missing. I have of course restarted after effect after reactivating it.

The effect is in the plug-ins folder.

Many thanks for your help 🙂

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines