Ctrl + Shift + D no longer works

New Here ,
Jul 14, 2021 Jul 14, 2021

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Since version 17 of After Effects, this shortcut no longer works... A very annoying problem for a super useful shortcut. Is version 17 have an anniversary?
The shortcut setup is correct, if I click the 3 keyboards the After Keyboard shows me that it should work on shortcut preferences. But not works.
I updated to version 18.2.1 right now and the problem continues. 

By the way, the keyboard shortcuts panel only shows me the correct function of the keys if I don't click ctrl first then shift or D. If I click ctrl first, it doesn't recognize either the shortcut. In the timeline it doesn't matter, it doesn't work anyway as you can see in the gif attached.

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Crash , Error or problem , FAQ

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Community Expert ,
Jul 14, 2021 Jul 14, 2021

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That's a really odd error you're having.  CTRL + SHIFT + D works for me in any combination.  I'm also running 18.2.1

 

Have you tried assigning that function to another set of keystrokes, seeing if that works, then resetting it to the original? Has it happened with mutiple layers or is it just in this comp?

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Engaged ,
Jul 14, 2021 Jul 14, 2021

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The shortcut works for me as well, as designed.

 

I wonder, what language is your app set to use? And what keyboard layout do you use? I've heard of others that have issues like this when switching the app to another language. If you switch to or from English, does it fix anything? Also, are you using a North American keyboard or another?

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New Here ,
Aug 16, 2022 Aug 16, 2022

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I am having this issue now! In 2022! Anyone come across a fix?
Win 10

AE 22.5.0 (build 53)
GTX 1080TI x2
64GB RAM

All the updates and stuff

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Adobe Employee ,
Aug 16, 2022 Aug 16, 2022

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Hi The Original Dez,

 

Did you import any keyboard shortcut files to customize your keyboard shortcuts? Try resetting the preference to bring the application to the default state. Here's how: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after...

Let us know if it helps.

 

Thanks,

Nishu

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