Custom mogrt file made in After Effects not loading in Premiere

[danp48315409]

I've been having trouble trying to import a custom made mogrt file into Premiere. The mogrt file was made in After Effects on an office Mac and I was able to save the file in a location and import it with no problem but the case could not be the same when I opened the Premiere project on my home PC.

When opening the Premiere file on the PC I was greeted with the 'media offline' message on my timeline but at this point I didn't suspect a problem as this is normal for me to switch between Mac and PC and re-link any new assets. When I tried to re-link the mogrt file on the PC the message 'file import failure - Adobe After Effects 2023 must be installed to import this file' appeared. This doesn't make sense to me as I've already got AE installed on my PC and after updating it and Premiere via Creative Cloud I still had the error message come up. 

I also tried re-exporting the mgort file into my Adobe Libraries folder and after dragging it from Libraries onto the timeline and again I was given the following message: 'To use this Motion Graphics template in Premiere Pro, please install After Effects 2023.0 (trial or license) and retry.' 

Another thing I've done to try and solve it is to create the motion graphic in a separate After Effects project and this seems to have solved it but I'm yet to test the Mac to see if I encounter the same problem. I have  a feeling it's to do with the original After Effects project I was using - for context the original was made using the Dynamic Link from Premiere, maybe it's to do with that? Even if it was I still don't understand why it wouldn't work on my PC because I have not had this problem on the office Mac when re-linking the motion graphics files. Or it could be that the Mac has is running a different version of Premiere and After Effects to my PC. 

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<"moved from using the community bugs">

[Rick Gerard]

You must have the same or newer version of After Effects and Premiere Pro on the machine that created the MOGRT and the machine that is using it. MOGRTs in Premiere Pro open a background copy of After Effects to render the graphics.