Disk Cache always claiming to be empty 0KB

Community Beginner ,
Mar 31, 2022 Mar 31, 2022

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For the past month or so every time I go to clear my disk cache AE is claiming that it's empty. 

 

"Are you sure you want to delete all files (0kb) from your disk cache"

 

I have tried reformatting my cache drive, i've deselected and reselected the drive in the Media & Disk Cache settings. I just dont get what's going on and if it's affecting my performance.

 

AE 22.2.1 (Build 3)

Macbook Pro M1 Max running Monteray 12.2.1

 

Screenshots: 

Jon5C84_2-1648723575615.png

 

Jon5C84_1-1648723555560.png

 

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Error or problem , Performance

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correct answers 1 Correct answer

Community Beginner , Apr 05, 2022 Apr 05, 2022
Solved the problem but formatting my cache drive and giving it a new name. I also gave the cache folder a new name for good measure. Back in business! Thanks. 

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Adobe Employee ,
Mar 31, 2022 Mar 31, 2022

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Hi I Am Jon Duncan,

 

Can you browse the folder and check the size manually? Also, try changing the location of the cache and see if makes any difference.

Let us know.

 

Thanks,

Nishu

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Guide ,
Mar 31, 2022 Mar 31, 2022

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Hi

 

This was a bit of a bug on the initial release of AE with multi thread rendering but has now been fixed in the new version.

Install the latest version and it should be ok

If you dont want to install the newer version set Multi Thread rendering to off and you will se your cache disk fill uo really quickly

 

Mo

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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I am running the latest version of AE 22.2.1

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Community Beginner ,
Apr 05, 2022 Apr 05, 2022

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Solved the problem but formatting my cache drive and giving it a new name. I also gave the cache folder a new name for good measure. Back in business! Thanks. 

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