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rajive61483428
Participant
November 19, 2019
Question

Display Acceleration Disabled

  • November 19, 2019
  • 2 replies
  • 1388 views

Hi,

I am using an iMac (21.5-inch, Late 2012) with NVIDIA GeForce GT 650M 512 MB.

After I updated my mac OS to Catalina and updated AE to v17.0, I am getting this message 'Display Acceleration Disabled' on the top right cornerin the After Effects, also not able to view the preview properly.

 

Need help to solve this.

 

Thanks,

 

Attaching screenshots:

This topic has been closed for replies.

2 replies

H
harvetica
Participant
July 28, 2020

Hello i have this same problem. i did the thing you said but it still doesnt change anything...

 

is there something blocking the GPU from working?

B
Community Expert
Byron CortezCommunity Expert
Community Expert
November 19, 2019

It is rare that before update you have it enabled because it needs a minimum of 1GB of VRAM to use this technology. In any case, go to menu File / Project Settings / Video Rendering in Effects and check if you can change the GPU acceleration in the "Use:" section.

Byron.
mp92328889
mp92328889
Participant
November 20, 2019

Hi,
I have same problem, but I cant change the GPU acceleration (photo)

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