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R
ruthc13704849
Participant
October 27, 2017
Question

DynamicLink Media Server is not available.

  • October 27, 2017
  • 3 replies
  • 16536 views

Hi,

I'm trying to create a gif by exporting from Ae to Ps but since updating to Ps cc 2018 I get "DynamicLink Media Server is not available."

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    This topic has been closed for replies.

    3 replies

    T
    TknoGeek
    Participant
    September 7, 2022

    What solved this issue for me (on Windows) was to reinstall Microsoft Visual C++ Runtime 2012 Update 4. Specifically, two DLLs were missing from my system and restored with that installer:

    MSVCP110.dll
    MSVCR110.dll

    R
    ruthc13704849Author
    Participant
    November 3, 2017

    iMac running High Sierra

    2.7 GHz Intel Core i5

    8 GB 1600 MHz DDR3

    NVIDIA GeForce GT 640M 512 MB

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    November 14, 2017

    Hi RuthC,

    Are you still having trouble with this error? Let us know.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    November 26, 2017

    Indeed

    Full specs

    Adobe Photoshop Version: 19.0 20171103.r.190 2017/11/03: 1143799  x64

    Number of Launches: 7

    Operating System: Mac OS 10.13.1

    System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX

    Physical processor count: 4

    Processor speed: 2700 MHz

    Built-in memory: 8192 MB

    Free memory: 3578 MB

    Memory available to Photoshop: 6248 MB

    Memory used by Photoshop: 70 %

    Alias Layers: Disabled.

    Modifier Palette: Disabled.

    Highbeam: Enabled.

    Touch Bar Property Feedback: Enabled.

    Image tile size: 1024K

    Image cache levels: 4

    Font Preview: Medium

    TextComposer: Latin

    Display: 1

    Main Display

    Display Bounds: top=0, left=0, bottom=1080, right=1920

    OpenGL Drawing: Enabled.

    OpenGL Allow Old GPUs: Not Detected.

    OpenGL Drawing Mode: Advanced

    OpenGL Allow Normal Mode: True.

    OpenGL Allow Advanced Mode: True.

    AIFCoreInitialized=1

    AIFOGLInitialized=1

    OGLContextCreated=1

    NumGLGPUs=1

    NumCLGPUs=1

    NumNativeGPUs=1

    glgpu[0].GLVersion="2.1"

    glgpu[0].IsIntegratedGLGPU=0

    glgpu[0].GLMemoryMB=512

    glgpu[0].GLName="NVIDIA GeForce GT 640M OpenGL Engine"

    glgpu[0].GLVendor="NVIDIA Corporation"

    glgpu[0].GLVendorID=4318

    glgpu[0].GLRectTextureSize=16384

    glgpu[0].GLRenderer="NVIDIA GeForce GT 640M OpenGL Engine"

    glgpu[0].GLRendererID=16918311

    glgpu[0].HasGLNPOTSupport=1

    glgpu[0].CanCompileProgramGLSL=1

    glgpu[0].GLFrameBufferOK=1

    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

    clgpu[0].CLPlatformVersion="1.2 (Sep  6 2017 16:05:06)"

    clgpu[0].CLDeviceVersion="1.2 "

    clgpu[0].IsIntegratedCLGPU=0

    clgpu[0].CLMemoryMB=512

    clgpu[0].CLName="GeForce GT 640M"

    clgpu[0].CLVendor="NVIDIA"

    clgpu[0].CLVendorID=16918272

    clgpu[0].CLDriverVersion="10.26.6 355.11.10.10.15.102"

    clgpu[0].CLBandwidth=1.14622e+10

    clgpu[0].CLCompute=38.4625

    nativegpu[0].NativeName="NVIDIA GeForce GT 640M"

    License Type: Subscription

    Serial number: 90970402012552579570

    GUIDBucket:

    Application folder: /Applications/Adobe Photoshop CC 2018/

    Photoshop scratch has async I/O enabled

    Scratch volume(s):

      Startup, 1.01T, 559.5G free

    Required Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/Plug-ins/

    Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2018/Plug-ins/

    Installed components:

       AdbePM.framework   AdbePM   2.5.00.377243   1.578146

       adobe_caps.framework   adobe_caps   10.0.0.6   1.584361

       AdobeACE.framework   AdobeACE   2.20.02.39233   79.586793

       AdobeAGM.framework   AdobeAGM   4.30.87.39233   79.586793

       AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

       AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

       AdobeBIB.framework   AdobeBIB   1.2.03.39233   79.586793

       AdobeBIBUtils.framework   AdobeBIBUtils   1.1.39233   79.586793

       AdobeCoolType.framework   AdobeCoolType   5.17.00.39233   79.586793

       AdobeCrashReporter.framework   AdobeCrashReporter   7.5.20170906  

       AdobeExtendScript.framework   AdobeExtendScript   4.5.7.1   81.1133690

       AdobeJP2K.framework   AdobeJP2K   1.2.2.38423   79.266298

       AdobeLinguistic.framework      22175  

       AdobeMPS.framework   AdobeMPS   5.8.1.38423   79.582572

       AdobeOwl.framework   AdobeOwl   5.2.11  

       AdobePDFL.framework   AdobePDFL   15.0.0.38423   79.226411

       AdobePDFSettings.framework   AdobePDFSettings   1.4  

       AdobePIP.framework   AdobePIP   7.4.1.60.45263  

       AdobeScCore.framework   AdobeScCore   4.5.7.1   81.1133690

       AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.38473   79.582907

       AdobeSVGRE.framework   AdobeSVGRE   6.0   79.586793

       AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

       AdobeXMP.framework   AdobeXMPCore   79.160451   79.160451

       AdobeXMPFiles.framework   AdobeXMPFiles   79.160451   79.160451

       AdobeXMPScript.framework   AdobeXMPScript   79.160451   79.160451

       ahclient.framework   ahclient   3.0.0.6  

       AIDE.framework   AIDE   1.5.0.36540   79.574279

       aif.framework   aif   6.0.00.1   1.

       amtlib.framework   amtlib   10.0.0.221  

       boost_date_time.framework   boost_date_time   11.1.0.0  

       boost_filesystem.framework   boost_filesystem   11.1.0.0  

       boost_signals.framework   boost_signals   11.1.0.0  

       boost_system.framework   boost_system   11.1.0.0  

       boost_threads.framework   boost_threads   11.1.0.0  

       Cg.framework   NVIDIA Cg     

       CITThreading.framework        

       dvaaudiodevice.framework   dvaaudiodevice   11.1.0.0  

       dvacore.framework   dvacore   11.1.0.0  

       dvamarshal.framework   dvamarshal   11.1.0.0  

       dvamediatypes.framework   dvamediatypes   11.1.0.0  

       dvametadata.framework   dvametadata   11.1.0.0  

       dvametadataapi.framework   dvametadataapi   11.1.0.0  

       dvametadataUI.framework   dvametadataUI   11.1.0.0  

       dvaplayer.framework   dvaplayer   11.1.0.0  

       dvatransport.framework   dvatransport   11.1.0.0  

       dvaui.framework   dvaui   11.1.0.0  

       dvaunittesting.framework   dvaunittesting   11.1.0.0  

       dynamiclink.framework   dynamiclink   11.1.0.0  

       ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

       ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

       ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

       LogSession.framework   LogSession   7.4.1.60.45263  

       manta.framework   manta   2.0.00.1   1.

       mediacoreif.framework   mediacoreif   11.1.0.0  

       PlugPlugExternalObject.framework      8.0.0.55  

       PlugPlugOwl.framework   PlugPlugOwl   8.0.0.55  

       UpdaterNotifications.framework   UpdaterNotifications   10.0.0.1   "10.0.0.1"

       WRServices.framework        

    Required plug-ins:

       3D Studio 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

       Accented Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Adaptive Wide Angle 19.0.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

       Angled Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Average 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “Average.plugin”

       Bas Relief 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       BMP 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Camera Raw 10.0 (827), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

       Camera Raw Filter 10.0 (827), Copyright © 2017 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

       Chalk & Charcoal 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Charcoal 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Chrome 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Cineon 19.0  ©2002-2017 Adobe Systems Incorporated - from the file “Cineon.plugin”

       Clouds 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”

       Collada DAE 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

       Color Halftone 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Colored Pencil 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       CompuServe GIF 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Conté Crayon 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Craquelure 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Crop and Straighten Photos 19.0  Copyright © 2003-2017 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

       Crop and Straighten Photos Filter 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Crosshatch 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Crystallize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Cutout 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Dark Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       De-Interlace 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Dicom 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “dicom.plugin”

       Difference Clouds 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “Clouds.plugin”

       Diffuse Glow 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Displace 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Dry Brush 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Eazel Acquire 19.0  Copyright © 2007-2017 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

       Entropy 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

       Export Color Lookup Tables 19.0  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

       Extrude 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       FastCore Routines 19.0  ©1990-2017 Adobe Systems Incorporated - from the file “FastCore.plugin”

       Fibers 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Film Grain 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Filter Gallery 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Flash 3D 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

       Fresco 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Glass 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Glowing Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Google Earth 4 KMZ 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

       Grain 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Graphic Pen 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Halftone Pattern 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Halide Bottlenecks 19.0  Copyright © 2017 Adobe Systems Incorporated - from the file “HalideBottlenecks.plugin”

       HDRMergeUI 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

       HSB/HSL 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       IFF Format 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       IGES 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

       Ink Outlines 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       JPEG 2000 19.0  Copyright © 2001-2017 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

       Kurtosis 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

       Lens Blur 19.0.1, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

       Lens Correction 19.0.1, Copyright © 2002-2017 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

       Lens Flare 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Liquify 19.0.1, Copyright © 2001-2017 Adobe Systems Incorporated - from the file “Liquify.plugin”

       Matlab Operation 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

       Maximum 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

       Mean 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

       Measurement Core 19.0  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

       Median 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

       Mezzotint 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Minimum 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

       MMXCore Routines 19.0  ©1990-2017 Adobe Systems Incorporated - from the file “MMXCore.plugin”

       Mosaic Tiles 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Multiprocessor Support 19.0  Copyright © 1990-2017 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

       Neon Glow 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Note Paper 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       NTSC Colors 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

       Ocean Ripple 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       OpenEXR 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Paint Daubs 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Palette Knife 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Patchwork 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Paths to Illustrator 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       PCX 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “PCX.plugin”

       Photocopy 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Photoshop 3D Engine 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

       Photoshop Touch Copyright ©2013-2017 Adobe Systems Incorporated - from the file “PSDX.plugin”

       Picture Package Filter 19.0  ©1993-2017 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

       Pinch 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Pixar 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “Pixar.plugin”

       Plaster 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Plastic Wrap 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       PLY 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

       Pointillize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Polar Coordinates 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Portable Bit Map 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “PBM.plugin”

       Poster Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       PRC 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

       Radial Blur 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Radiance 19.0  ©2003-2017 Adobe Systems Incorporated - from the file “Radiance.plugin”

       Range 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

       Render Color Lookup Grid 19.0  Copyright ©2012-2017 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

       Reticulation 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Ripple 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Rough Pastels 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Save for Web 19.0.1, Copyright © 1999-2017 Adobe Systems Incorporated - from the file “Save for Web.plugin”

       ScriptingSupport 19.0, Copyright © 2017 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

       Shake Reduction 19.0.1, Copyright © 2014-2017 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

       Shear 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Skewness 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

       Smart Blur 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Smudge Stick 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Solarize 19.0  Copyright © 1993-2017 Adobe Systems Incorporated - from the file “Solarize.plugin”

       Spaces 19.0, Copyright © 2017 Adobe Systems Incorporated - from the file “Spaces.plugin”

       Spatter 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Spherize 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Sponge 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Sprayed Strokes 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Stained Glass 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Stamp 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Standard Deviation 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

       STL 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

       Sumi-e 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Summation 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

       Targa 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Texturizer 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Tiles 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Torn Edges 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Twirl 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       U3D 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

       Underpainting 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Vanishing Point 19.0.1, Copyright © 2003-2017 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

       Variance 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “statistics.plugin”

       Virtual Reality Modeling Language | VRML 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

       Water Paper 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Watercolor 19.0.1, Copyright © 1991-2017 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

       Wave 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Wavefront|OBJ 19.0  ©2006-2017 Adobe Systems Incorporated - from the file “U3D.plugin”

       Wind 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

       Wireless Bitmap 19.0  ©1989-2017 Adobe Systems Incorporated - from the file “WBMP.plugin”

       ZigZag 19.0.1, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

    Optional and third party plug-ins: NONE

    Duplicate and Disabled plug-ins: NONE

    Plug-ins that failed to load: NONE

    Extensions:

       com.adobe.Butler.backend  2.0.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”

       com.adobe.inapp.purchase  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchase.html”

       New Document  2.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.ccx.fnft/fnft.html”

       Libraries  2.11.27 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”

       Start  2.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.ccx.start/index.html”

       Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”

       Export As  3.0.13 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

       Export As  3.0.13 - from the file “/Applications/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/PSPanel/dialog.html”

    Installed TWAIN devices: NONE


    What is your workflow? At what point do you get the error message?

    Mylenium
    Mylenium
    Legend
    October 27, 2017

    Without system information and things like exact settings nobody can tell you much.

    Mylenium

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