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emmetWeCre8
emmetWeCre8
Participant
November 10, 2024
Question

Element 3D in AE

  • November 10, 2024
  • 1 reply
  • 164 views

Hi. I just purchased Element 3D and I'm running the latest Adter Effects. When I render out my file, my Element 3D model doesn't render out. Can someone please help me out. My element3d model is on a canvas size of 1920x1920. I have cleared the cache within Element3D and still the problem persists.

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1 reply

ToolfarmJP
Community Expert
ToolfarmJPCommunity Expert
Community Expert
November 13, 2024

There is a technical support page in Video Copilot web site. You check the Q&A.

 

https://www.videocopilot.net/support/

 

You can also contact the supporting team directly. You can report the issue to Video Copilot Support  <support@videocopilot.net>.

 

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