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Hi, I few days ago I started to have problems with AE because it didn't open, it only send me and Error Window and them told me to send the information to adobe. I thought that it was because I didn't update to AE 2022, so I update the program, and now when I try to open AE it shows me 2 error, first said "After Effects Error: Error in progress. The last message recorded was: <17956> <APIP> <5> bdb925e8-9e38-4da1-b0bd-172e7a281a08.
After this error, it shows me another one that said "After Effects can't continue: sorry, After Effects has crashed. For After Effects Help and Support, go to http: //www.adobe.com/go/learn_ae_support. If you still can't resolve the issue, please contact Adobe Technical Support (2). ( 0 : : 42 )"
And then It freeze and I can't do nothing. I already Uninstalled AE and Installed again.
I did this: https://helpx.adobe.com/mx/after-effects/kb/crash-16-1-2.html and it didn't work.
I don't know what else to do, I'm really frustrated because it worked very well, and then it stop working overnight, and I really need it because my work depends of this.
So, I really appreciate if anyone could help to solve this problem
I'm going to upload the error screenshots, but they are in Spanish, that's why I previously wrote it in English.
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Without any system info and actual crash logs we can't realyl tell you much. Start by checking your event viewer and then provide the required details.
Mylenium
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Bonjour, j'ai le même problème que vous. Mais impossible d'obtenir des réponses... Avez-vous réussis à régler ce problème ? Si oui, comment avez-vous fait ?
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After Effects error: Crash in progress. Last logged message was: <21164> ‹APIP>
<5> 06ebb3b0-9ed9-4198-8000-5852bcef47e7
After Effects can't continue: sorry, After Effects has crashed. For After Effects Help
and Support, go to http://www.adobe.com/go/learn_ae_support. If you still can't
resolve the issue, please contact Adobe Technical Support
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Running into the same error
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Hi!
Could you tell me how you solved it please?
I do not know what else to do...