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Participant
December 5, 2019
Question

Error 86::1 After Effects 2020 in Windows 10

  • December 5, 2019
  • 11 replies
  • 81458 views
I've done everything through the After Effects CC 2020 program.

I am using Windows 10. And I never deleted the codec or the Quick time player.

However an error occurred while I was rendering through Adobe Media Encoder

So I ran the after effect. And found an error message.

"After Effects error: the source compression type is not supported (86 :: 1)"

"After Effects error: file '# 2 snow BG.mp4" cannot be imported? this '.mp4' file is damaged or unsupported.

"After Effects error : Could not open source file. Please check that file exists with correct permissions. (86 ::1 )"

About 20 types of error messages have been found I tried various methods because I could not understand, but failed. 1. All auto saved files have the same symptom. 2. Importing the source again produces the same error. 3. After importing the new After Effects, there is no problem. I had done everything. Suddenly this happened to me. I want to cry The project is no longer able to proceed. I need great help, and this message was written through Google Translator


--------------------------------------------

I solved the problem through the help of others

The problem was After Effects CC 2020.

No problem after running with After Effects CC 2019

I hope you know the CC 2020 version is very bad.

I was very disappointed with this version and had many other issues.

Title edited by Mod

 

11 replies

Shivangi_Gupta
Community Manager
Community Manager
December 28, 2019

Hi there,

 

We're sorry for the experience you've had. Error 86::1 usually occurs when the media files do not get linked properly inside Adobe After Effects.

However, I would not jump to any conclusion. I understand that you would want to efficiently finish your project. We'd like to offer help in case you decide to update to AE 2020. 🙂

 

Thanks,

Shivangi

DevValladares
Participant
April 1, 2020

same. please help.

Shivangi_Gupta
Community Manager
Community Manager
April 22, 2020

Hi all,

We're sorry for the delay in response. Could you share the following information?

  • What kind of media files are you using?
  • Where have you saved the media?
  • Does it happen with every project?

Let us know. We're here to help.

Thanks,

Shivangi