Error code - 1610153782

[Piotr Horzela - Opowiada]

Dynamic link doesnt import audio to After Effects after changes in Premiere pro procect. It works when i open and close AEffects - it doesnt when I choose "refresh" option. 

://// There are always problems with dynamic link Premiere/After :((

Each update, new problems. 😕

[JohnColombo]

Hi @Piotr Horzela - Opowiada,

Thank you for reporting this issue, and our apologies for the disruption due to the error.

In order to investigate the problem, we'll need to reproduce it. What versions of After Effects and Premiere are you currently using? And could you provide detailed steps for how the project was set up?

Thanks for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

[Piotr Horzela - Opowiada]

Hi there,

I use the lastest version of both.

Everything works when I each time use "replace" option, 

"Refresh" works partly - imports video but not audio.

Thank you for your prompt answer 
Piotr

[Piotr Horzela - Opowiada]

Oh wait.
No it doesnt work at all... 😞

I cant work. I cant do my project.

I spend 2,5k usd for new PC and its ..... again

[nishu_kush]

Hi Piotr,

As suggested by John, please share the following details so we can try to recreate the issue.

• What are your system specifications (CPU, GPU, RAM, OS version)?
• What are the details of the footage you're working with (frame rate, frame size, format/codec)? Also, is the footage stored in a network location, external storage or internal storage?
• Are you able to replicate the issue in a different project?

Let us know, we're here to help.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

Thanks,

Nishu