Error message <BEE WorkQueue>

Community Beginner ,
Jul 27, 2022 Jul 27, 2022

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Hello. I get this message when I try to open a project :

Capture d’écran 2022-07-27 à 08.40.19.png 

All aep files in this project can no longer be opened. It works fine on another imac. I have already reset preferences and reinstalled the app. Always the same. What should I do ?

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Crash , Error or problem

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Community Beginner , Jul 27, 2022 Jul 27, 2022

Hello Ishan.
I didn't think to look at the plugins in cinema4d25, which after effects copy automatically. I had an outdated plugin for a few days that was crashing me (TurbulenceFd-le, learning edition).crashmessage-on-dmp.jpgThanks for your help !

 

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Adobe Employee ,
Jul 27, 2022 Jul 27, 2022

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Hey Robin25409164zka4,

 

Sorry about the issue. Which version of After Effects are you using? Are you using any third-party plugins? Could you share your crash log file with us? Here's how: https://youtu.be/GdvLm4cfKc0?t=51 The video is for Premiere Pro, so open the After Effects folder instead of the Premiere Pro one. We're here to help.

 

Thanks,

Ishan

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Community Beginner ,
Jul 27, 2022 Jul 27, 2022

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Hello Ishan.
I didn't think to look at the plugins in cinema4d25, which after effects copy automatically. I had an outdated plugin for a few days that was crashing me (TurbulenceFd-le, learning edition).crashmessage-on-dmp.jpgThanks for your help !

 

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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I see. Did updating that plugin fix your issue?

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Community Beginner ,
Jul 28, 2022 Jul 28, 2022

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Yes thanks Ishan, for telling me about the plugin.

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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Glad to know that you solved the issue! Feel free to reach out for any assistance.

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