Error starting up after effects

New Here ,
Jun 16, 2022 Jun 16, 2022

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error message:

Last log message was: <192983> <DynamicLink> <5> Increase wait time to 2

 

I am running latest AE on a mac mini apple M1 2020. This only started recently. I can't even open up the program. MacOS Montery 12.4

 

 

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Crash

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Adobe Employee ,
Jun 16, 2022 Jun 16, 2022

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Hi there!

Sorry about the trouble. Do you have crash reports? https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-after-effects-crash-logs-on....

 

Let us know.

Thanks,

Kartika

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Adobe Employee ,
Jun 16, 2022 Jun 16, 2022

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Hi Peter,

 

Are there any third-party plug-ins installed? 

Go to HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore and move all the files and folders (except dummy.txt) to the desktop and try to launch After Effects.

Let us know if it helps.

 

Thanks,

Nishu

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New Here ,
Jun 16, 2022 Jun 16, 2022

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Thank you! this worked

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Adobe Employee ,
Jun 16, 2022 Jun 16, 2022

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Glad to hear that.

Would you mind sharing the names of the plug-ins that you were using?

 

Thanks,

Nishu

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