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Participating Frequently
October 3, 2019
Question

Every time I open After Effects the composition preview screen doesn't show.

  • October 3, 2019
  • 2 replies
  • 1233 views

So recently whenever I open After Effects, the composition window won't show anything. I've tried to fix this problem many times now and so far only one method works and I have to repeat the same process every time I open After Effects. I am tired of having to rename my folders every time I want to edit my videos so any help is appreciated!

My specs are:
Windows 10 (64-Bit)

CPU: i9-9900k at 3.6 GHz

GPU: RTX 2070 (8GB)

RAM: 16GB DDR4 at 3200 MHz
240 GB SSD & 1 TB HDD

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2 replies

Kyle Hamrick
Community Expert
Community Expert
October 3, 2019

Can you be more specific about the fix/workaround you've discovered? 

 

If you haven't already, try disabling GPU acceleration to see if that makes a difference.

File > Project Settings > Video Rendering and Effects

Are your video drivers up to date? Do you have any other AV devices installed that might be interfering somehow? 

evan01Author
Participating Frequently
October 3, 2019
It seems that disabling GPU acceleration has helped! But will I have to disable it for every project that I start on or will it save? But thank you so much!
Kyle Hamrick
Community Expert
Community Expert
October 3, 2019
Ninja'd me! Ok, well we at least have some leads now. SOMETHING is causing a conflict with the GPU. Look through the other comment I just posted and see if any of it applies.
OussK
Community Expert
Community Expert
October 3, 2019

Did you try to reset your AE preferences?

evan01Author
Participating Frequently
October 3, 2019
Yep, multiple times.