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Exporting via Media Encoder only shows up as solid green

New Here ,
Apr 12, 2021 Apr 12, 2021

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So I have imported some footage into after effects that's 1080p but when I try to export via media encoder that same footage which is fine inside of the software only shows up as solid green. I am using the latest version of AE. How would I fix this? I used to do a work around by exporting it as a premiere file and export the video from there but this current project uses effects that premiere does not have. 

 

 

NOTE:

Title edited by moderator to reflect the actual issue

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Error or problem, How to, Import and export

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Adobe Community Professional ,
Apr 12, 2021 Apr 12, 2021

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Update your system's graphics driver and check your hardware acceleration settings.

 

Mylenium

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New Here ,
Apr 13, 2021 Apr 13, 2021

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my driver is up to date and what about the acceleration settings like what does it need to be?

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Adobe Employee ,
Apr 14, 2021 Apr 14, 2021

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In Media Encoder, change the Renderer to "Mercury Playback Engine Software Only" and see if that makes a difference.

Rameez_Khan_0-1618387933451.png

 

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Adobe Employee ,
Apr 13, 2021 Apr 13, 2021

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Hi TwoFurz5C7D,

 

Did you update to After Effects 18.1 and Media Encoder 15.1 that was released a few hours ago? We have fixed a similar issue in this release of After Effects and Media Encoder.

 

Let us know.

Rameez

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New Here ,
Apr 13, 2021 Apr 13, 2021

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I do and it is still a problem

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Adobe Employee ,
Apr 14, 2021 Apr 14, 2021

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Does this problem occur with H.264 files only? Which format are you exporting to?

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Community Beginner ,
May 13, 2021 May 13, 2021

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Hello, i have the same issue

i've imported i video from my Nikon Camera into an animation, preview inside After Effects works fine, but when i export in mp4 (H.264 or H.265) the animation it's ok, the video section is solid green.

If i export as AVI, animation and video sections are ok.

After Effects and Media Encoder are updated at the last version

 

Thank you in advance for help

Marco

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Community Beginner ,
May 13, 2021 May 13, 2021

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Hi have opened the same project with previous versione of AE (17.7) and ME (14.9) and all works fine with export in mp4 / H.265

I hope this will help to find a solution for this issue

Thank you in advance for help

Marco

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