Extension Effects UI not working

[justinmorina]

Hello,

I have a problem using my Plugin Extension called "CRT Emulator" from EZCO as well as "ROLLBACK8".

I used this Plugin 1 year ago and it worked fine. THE PROBLEM:

When I open the Extension there are different styles i can choose from but as soon as I choose one and try to apply a "style" the second "customization" window does not open. As well as the effect is not beeing fully applied. 

Ive tried everything I found on the internet to fix this issue. 

I updated the Plugin. After effects. I also tried older versions of any of these. 

I tried the Debug setting in the ZXP installer. I activated Scripting in AE pref.

Can anyone help me out... 😞

[gartht20749493]

I bought the ROLLBACK8 plugin/extension today. https://fredpelle.tv/products/rollback8

It looks like it installed fine (on both my Macs). But when I use the plugin in After Effects, follow all instrucitons to the letter, then apply the effect - it makes no change to the movie. It creates an indentical AE comp, that's all.

I have tried an number of times now. Re-booted both Macs and tried again with no success.

I have sent an email to contact@fredpelle.tv for help. Waiting for a reply. 

I did notice there is an no refund policy on the website. I would advise anyone not to buy this plugin until our issues are resolved.

[gartht20749493]

I received a reply to my email. Sent Fred a screen recording of my process. 

[justinmorina]

Hello,

I'm in contact with Fred. We are trying to fix it via discord. They are working on it right now. As soon as they have a temporary fix for me I will update you. I hope we can both use it soon! 

[Louisa5C67]

Any update on this ? Just ran into the same issue 😕

[mahlonw78856641]

Still waiting for an update. Not working for me either