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M
monnieci
Participant
February 7, 2023
Question

getting a black screen when I export my after effects file to animated gif

  • February 7, 2023
  • 2 replies
  • 608 views

Hi, I've created several simple animations in Adobe After Effects and have successfully exported some. However, the last several I have created just render a black box. It doesn't have anything to do with the background transparency issue that I have seen many conversations about. I've uninstalled and reinstalled in case I changed some setting I don't know about. Anyone have any ideas? I've got many ads due to a client and I'm at my wits end.

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2 replies

Mylenium
Mylenium
Legend
February 7, 2023

Turn off hardware acceleration in the preferences for AE and AME. There's a bug where things won't work with hardware acceleration on older intel-based Macs and you have to use software-only mode.

 

Mylenium 

Mylenium
Mylenium
Legend
February 7, 2023

Without exact info about your system, your projects and possibly screenshots we can't tell you much. You need to be more specific.

 

Mylenium 

M
monnieciAuthor
Participant
February 7, 2023

Thanks Mylenium. I'm attaching a screen shot of details of the mac I'm working on, a still of the ad and of media encoder. I'm new to AE and ME, so I'm not sure what images I should be sharing. The project is very simple - a couple of fades and text and graphics moving up/down, left/right. No sound, no photography.

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