Skip to main content
S
steven267933671q1w
Participant
December 16, 2023
Question

GLB files not working AE 24.1

  • December 16, 2023
  • 2 replies
  • 1331 views

Hi all,

 

I'm still new at this, but whenever I bring a GLB file into AE nothing shows, even when I change the orientation can't see anything, I can see the outline of the model, but no model just a black composition. 

 

I'm using a 1.4 GHz quad-core Intel core i5 (old I know) update version of MacOS Sonoma and the latest version of AE 

 

I even tried in thr beta version same issue.

 

Please help, thanks in advanced

    This topic has been closed for replies.

    2 replies

    A
    andremrwooksen
    Participant
    January 23, 2024

    GLB and GLTF not working for me. After Effects (24.1) crashes constantly been trying for like 2 hours now even with different models.

     

    I'm working on PC: AMD Ryzen 9 12 Core 3.70ghz, 64GB DDR4 2667, RTX3090

     

    What's the deal????

      Sterphy
      Sterphy
      Known Participant
      May 21, 2024

      The deal is that Adobe rush out software on a ridiculous annual cycle so that nothing is ever fixed. 

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      December 18, 2023

      Welcome to the community, steven267933671q1w.

       

      Since you're working on an old computer, I'll with the system requirements. You can import the 3D objects in the latest version however, your computer needs at least 4GB of VRAM to generate the preview.

      Let us know if your computer meets the minimum system requirements but you don't see the 3D object.

       

      Thanks,

      Nishu

      S
      steven267933671q1wAuthor
      Participant
      December 18, 2023

      Thanks for responding, the RAM I have for AE is 6G, my mac has 8G of RAM.

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      December 25, 2023

      Thanks for the details. 8GB RAM does not meet the minimum system requirements for After Effects. Also, to be able to preview 3D objects, 4 GB of VRAM (Graphic Memory) is needed. Do you mind sharing your complete system specs (CPU, GPU, RAM, OS)? Feel free to share screenshots.

       

      Thanks,

      Nishu

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices