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Green error Screen in ram preview and render

New Here ,
May 21, 2021 May 21, 2021

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I am getting Green screen whevever I add a outside footage to my AE project...I matched the frame rate and made  it 30 using RD comp setter script the ram preview clears up but the final render still has solid green wherever the footage isimage_2021-05-21_221812.png

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Error or problem, Import and export

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Adobe Community Professional ,
May 21, 2021 May 21, 2021

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Enter into After Effects Preferences > Import. Deactivate hardware acceleration. Then go to Edit > Purge > All Memory and Disk Cache. Restart After Effects. Your green previews should dissapear.

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New Here ,
May 21, 2021 May 21, 2021

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Thanks a ton! your solution worked...the issue is solved

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