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satotsu33
Participant
July 21, 2018
Question

green flashing in preview and even after rendering, urgent!

  • July 21, 2018
  • 2 replies
  • 492 views

hello, i've searched EVERYWHERE and i can only find this issue from a year ago or in older versions of AE with NO help

i don't know how it happened, im new to even using computer programs like this and it wasnt really like this while i was on the trial but now it's happening in ALL of my projects and i dont know what to do

i have a very urgent project to finish but it flashes in every clip i put in and it's very frustrating

i cleaned my memory and cache and restarted several times but it's

STILL HAPPENING

i really need help.

-in need of service user

to answer some questions:

im working on a 1080x720 composition

all of the videos im using i think are MP4 files

i have cleaned my cache multiple times

there is enough space on my pc

i tried rending as the settings that are already set on rending(AVI.) but it still comes out with the green flashing

I didnt have this problem up until recently

i use after effects CC 2018

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Community Manager
    Community Manager
    August 23, 2018

    Still having trouble with this, satotsu33? Please let us know.

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Kyle Hamrick
    Community Expert
    Community Expert
    July 21, 2018

    I would check to make sure your video drivers are up to date.

    If that doesn't fix the issue, try disabling GPU rendering.
    File > Project Settings > Video Rendering and Effects > Use: Software Only

    satotsu33
    satotsu33Author
    Participant
    July 22, 2018

    thank you for responding, how do you make sure they're up to date?

    satotsu33
    satotsu33Author
    Participant
    July 22, 2018

    also i've checked just now and project settings video rendering and effects come up as software only but it's still happening yet