Green Video after import

Question

English belowHallo Community,seit ein paar Tagen habe ich nach dem import eines Video in AE nur noch ein grünes Bild im Programm. Habe auch schon AE downgraded, hilft nix. Videotreiber ist aktuell und wurde auch manuell nochmals neu installiert. Das komische ist: die Videos werden nur grün wenn ich sie in ein bestehendes Template importiere, wenn ich ein neues Projekt anlege werden sie ganz normal angezeigt.Hello Community,for a few days after importing a video into AE I only have a green image in the program. I have already downgraded AE, nothing helps. The video driver is up-to-date and was manually reinstalled. The strange thing is: the videos only turn green when I import them into an existing template, when I create a new project they are displayed as normal.

nishu_kush · Accepted Answer

Hi MUCHΔCHO,

That's not ideal. Sorry for your issue.

What's the exact version of After Effects you're using? Also, what are your system specifications (CPU, GPU, RAM, OS version)?

Please try the following:

Disable the "Hardware Accelerated Composition, Layer, and, Footage Panels" in After Effects Preferences > Display.
Clear cache (go to Edit > Purge > All Memory & Disk Cache).
Restart After Effects and import the footage in a new project.

Let us know how it goes.

Thanks,

Nishu

Jose Panadero · Answer

Go to After EFfects preferences. Enter into the Import category and deactivate hardware acceleration for decoding video. Then, go to Edit > Purge All Memory and Disk Cache. Restart After Effects. The green video should dissapear.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded