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M
msongz
Known Participant
July 21, 2017
Question

hackintosh ae not recognize my Nvidia card

  • July 21, 2017
  • 3 replies
  • 1169 views

####

ae 14.2

macos 10.12.5

bios setting cpu display only for dual monitor

AE did not recognize the nvidia card gtx 980 but recognize intel display card onboard

but it was detected in Cinema 4D

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／／／／／

if bios setting to PCIe display for one monitor

AE works fine with GTX 980

／／／／

so ，it is a way to force AE to choose a display card ？

thanks

    This topic has been closed for replies.

    3 replies

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    August 24, 2017

    Hi msongz,

    Sorry for this issue related to your unsupported hardware. Did you ever find a solution? Please let us know if you have or if you still need help.

    Thanks,

    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    M
    msongzAuthor
    Known Participant
    September 2, 2017

    one way to let AE recognize the Nvidia Card is change the bios setting to 【PCIe first】

    then the system would make AE notice the card and use the GPU resources.

    Szalam
    Community Expert
    SzalamCommunity Expert
    Community Expert
    August 8, 2017

    Where are you looking to have AE support that card?

    AE uses the GPU very differently for different functions and often it'll say unsupported for one thing that doesn't matter, but it works everywhere else. (Also keep in mind that AE doesn't use the GPU for very much.)

    If you're looking in the ray-traced renderer settings, can you tick the "use unsupported cards" option?

    Kevin-Monahan
    Community Manager
    Kevin-MonahanCommunity Manager
    Community Manager
    August 3, 2017

    Hi msongz,

    Sorry to hear about your trouble. Hopefully, someone with your hardware setup will chime in. As you know, these configurations are unsupported for use with After Effects.

    Regards,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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