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Help my after effects file won´t open

New Here ,
Apr 30, 2022 Apr 30, 2022

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Hi... I was working on an after effects file and it suddenly crashed and an error came out and it said that a copy was made. So I opened the copy and the same thing happens as soon as I open it, I don´t know what to do, I already restarted my computer, I installed and uninstalled after effects and nothing works. This is a really important file and I can´t lose it. Please help!!

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Crash , Error or problem , Freeze or hang

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Community Beginner ,
Apr 30, 2022 Apr 30, 2022

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Hi Tiffany.

Try to open After Effects as a NEW project. Import your original project  into the NEW document. Save it with a new name. It should be fine then.

 

I hope this helps.

Ant

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Community Expert ,
Apr 30, 2022 Apr 30, 2022

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Try rolling back a version using the Creative Cloud app.

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