how come after effects wont quit without me choose force quit

Forum|Forum|3 years ago
November 12, 2022
2 replies
549 views

lately, whenever i try to quit after effects 2023, it doesnt quit. it gets locked up and i have to right click on the icon in the doc and select "force quit", this has been persisting for a few days now. i'm on an apple computer. anyone else see this problem? this is a new issue. i dont recall this occuring 2 weeks ago which is prob when i upgraded to AE 2023

Crash

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M

Michelle23960173qk80

Participant

Same thing happens to me! I'm on a Macbook Pro M1 Max Chip, OS 13.0.1 (but it also did it on OS12). I've attached a Word doc of my crash log. I reset my preferences, uninstalled/reinstalled the software and have no 3rd party plug-ins or scripts.

crash_log.docx

Mylenium

Legend

You need to provide exact info about your computer and ideally soem crah logs. Aside from that the usual stuff applies: Clear the caches, turn off multiframe rendering, check your hardware acceleration settings, verify permissions on the relevant Adobe and temp folders.

Mylenium

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