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sudeshprathapv
sudeshprathapv
Known Participant
April 4, 2019
Question

How to update to After Effects (16.1) ?

  • April 4, 2019
  • 3 replies
  • 3758 views

      This topic has been closed for replies.

      3 replies

      Kevin-Monahan
      Community Manager
      Kevin-MonahanCommunity Manager
      Community Manager
      April 10, 2019

      sudesh prathap,

      Try signing out of the Creative Cloud app, then sign back in.

      Regards,
      Kevin

      Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
      Martin_Ritter
      Martin_Ritter
      Legend
      April 10, 2019

      Make sure, that you are not on the latest version first (in AE, check the About... screen).

      Its very logical that 16.1 doesn't appear in the section "other version" when this version is already installed.

      Bob Currier
      Bob Currier
      Participating Frequently
      April 5, 2019

      AE 16.1 requires Windows 10 (1703) or Mac OS 10.12 as minimum. CC app only shows updates that will work on your computer.

      Full list of AE 16.1 requirements is here https://helpx.adobe.com/after-effects/system-requirements.html

      Bob Currier

      Synthetic Aperture

      V
      Vivacious_sincerity50BB
      Participating Frequently
      April 5, 2019

      I do not see any update possibility too!!! Please help.

        tbaysinger1
        tbaysinger1
        Participant
        April 10, 2019

        I had the issue too and figured it out this morning.
        Try going into your Applications folder and properly uninstalling AE.
        Then go back to CC desktop, scroll down to AE and click Manage < Other Versions <  then it should be available.
        Hope that helps.

        Also, might make sure your system is up to date.

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