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Hugh Betcha
Hugh Betcha
Legend
June 29, 2022
Answered

I can no longer access the 'Dynamic Link Server', and therefore can't render my videos... Help!

  • June 29, 2022
  • 1 reply
  • 642 views

My Ae suddenly (apparently) stopped accessing the 'Dynamic Link Server'. I saw in a post that I need to "manually relink the Ae comps" but I have no idea how to... I don't recall needing to do that initially... I reinstalled Ae and Media encoder - to no avail... Using AE and Media Encoder 22.5 on MacOS Catalina 10.15.7

This topic has been closed for replies.
Correct answer Hugh Betcha

I've never needed the 'Dynamic Link Server' before (or if I did, it was seamless)... now when I Export --> Add to Media Encoder Queue, it simply doesn't show up in the right-hand window... I tried to 'point' it to different files or server locations (but perhaps I messed it up, after it initially had the issues). Also, when I reinstalled, I disregarded previous settings etc. since it had stopped working)


I gave up and called Support - here is the solution:

 

In Activity Monitor, force quit any and all Adobe-related processes. Fixes it like Magic!

 

1 reply

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
June 29, 2022

Hi Hugh Betcha,

 

Thanks for writing in.

Could you share more details on your workflow? Do you see any error message? Are you using a M1 machine or Intel one?

Let us know, we're here to help.

 

Thanks,

Nishu

Hugh Betcha
Hugh BetchaAuthor
Legend
June 30, 2022

Thanks Nishu, 

It's an iMac Retina 5k, 27-inch, 2020 / 3.1 GHz 6-Core Intel Core i5

64 GB Ram

 

I don't really get an error message, it just 'hangs' when it says trying to connect to Dynamic Link Server...

BTW - It's likely not a network issue - I'm working in the office, and we have a relatively robust connection/IT

 

Hugh Betcha
Hugh BetchaAuthor
Legend
June 30, 2022

I've never needed the 'Dynamic Link Server' before (or if I did, it was seamless)... now when I Export --> Add to Media Encoder Queue, it simply doesn't show up in the right-hand window... I tried to 'point' it to different files or server locations (but perhaps I messed it up, after it initially had the issues). Also, when I reinstalled, I disregarded previous settings etc. since it had stopped working)

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