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I can't open after effects

New Here ,
Mar 24, 2020 Mar 24, 2020

i see that everytime i open after effects:(( tried to uninstall it, but it didnt work

what can i di to fix it???

it says: "it's impossible to continue After Effects. An unexpected crash occurred while opening the app (approximate translation)it says: "it's impossible to continue After Effects. An unexpected crash occurred while opening the app (approximate translation)expand imagecontinuation of After Effects is impossiblecontinuation of After Effects is impossibleexpand image

TOPICS
Crash , Error or problem , FAQ , How to
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Community Expert ,
Mar 24, 2020 Mar 24, 2020

Have you tried re-setting preferences? With the app closed hold down control/shift/alt on Windows or Command/Shift/Alt on Mac and click on the AE Icon until you get a system notification and agree to changes.

Secondly, what are the specifcations of your machine?

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LEGEND ,
Mar 25, 2020 Mar 25, 2020
LATEST

Agree with Rob - system info would be required. Since I've seen this issue more than once with Cyrillic fonts, start by checking your system langauge settings and perhaps install AE in a different language like generic US English.

 

Mylenium

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