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I need help with this topic. Please help me.

New Here ,
Jun 03, 2024 Jun 03, 2024

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I was getting this error before as well. Now I have done a clean installation. My drives and BIOS versions are currently up to date. I reinstalled my operating system and it is up to date. I didn't skip any steps, but I still encounter this error.


************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   EnableRedirectToV8JsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.015 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 41

Microsoft (R) Windows Debugger Version 10.0.27553.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\emreo\AppData\Local\Temp\Adobe\After Effects\24.0\SentryIO-db\reports\839d0434-790b-4794-9d02-b4892f27004b.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Version 22631 (2861) MP (32 procs) Free x64
Product: WinNt
Edition build lab: Windows NT 10.0.22631.2861
Debug session time: Mon Jun  3 10:01:25.000 2024 (UTC + 3:00)
System Uptime: not available
Process Uptime: 0 days 0:00:15.000
................................................................
................................................................
................................................................
................................................................
................................................................
................................................................
................................................................
................................................................
.................................
Loading unloaded module list
.................................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(6698.1f14): Illegal instruction - code c000001d (first/second chance not available)
For analysis of this file, run !analyze -v
*** WARNING: Unable to verify checksum for ntdll.dll
ntdll!NtDelayExecution+0x14:
00007ff8`6298f9f4 c3              ret
0:417> !analyze -v
*******************************************************************************
*                                                                             *
*                        Exception Analysis                                   *
*                                                                             *
*******************************************************************************

*** WARNING: Unable to verify checksum for BEE.dll
*** WARNING: Unable to verify checksum for FLT.dll
*** WARNING: Unable to verify checksum for Transform.aex
*** WARNING: Unable to verify checksum for AEGPDriver.aex
*** WARNING: Unable to verify checksum for Advanced3D.aex
*** WARNING: Unable to verify checksum for PR.dll
*** WARNING: Unable to verify checksum for RG.dll
*** WARNING: Unable to verify checksum for dvacore.dll
*** WARNING: Unable to verify checksum for MEE.dll
*** WARNING: Unable to verify checksum for ucrtbase.dll
*** WARNING: Unable to verify checksum for KERNEL32.DLL
*** WARNING: Unable to verify checksum for ole32.dll
*** WARNING: Unable to verify checksum for twinapi.appcore.dll

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 265

    Key  : Analysis.Elapsed.mSec
    Value: 7542

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 108

    Key  : Analysis.Init.Elapsed.mSec
    Value: 16686

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 175

    Key  : Failure.Bucket
    Value: ILLEGAL_INSTRUCTION_c000001d_TDB.dll!Unknown

    Key  : Failure.Hash
    Value: {d066541f-5e8b-fdb5-33b0-6e844ba3e131}

    Key  : Timeline.Process.Start.DeltaSec
    Value: 15

    Key  : WER.Process.Version
    Value: 24.4.1.2


FILE_IN_CAB:  839d0434-790b-4794-9d02-b4892f27004b.dmp

NTGLOBALFLAG:  0

CONTEXT:  (.ecxr)
rax=0000006533238000 rbx=000001769d85cb90 rcx=0000006533238000
rdx=00000174f6ad3d00 rsi=00000000ffffffff rdi=00000174f6ad3db0
rip=00007fffcc041c74 rsp=0000006533237fd0 rbp=0000000000000000
 r8=00007fffcc091c08  r9=00007fffcc098108 r10=0000000000000003
r11=0000006533237fc0 r12=0000000000000000 r13=0000000000000000
r14=0000000000005da8 r15=000000000001e1a4
iopl=0         nv up ei ng nz na po nc
cs=0033  ss=0000  ds=0000  es=0000  fs=0053  gs=002b             efl=00010286
TDB!TDB_StreamCacheState::GetOverrideKeyData+0x74:
00007fff`cc041c74 488b4c2470      mov     rcx,qword ptr [rsp+70h] ss:00000065`33238040=00009fd3a230eea4
Resetting default scope

EXCEPTION_RECORD:  (.exr -1)
ExceptionAddress: 00007fffcc041c74 (TDB!TDB_StreamCacheState::GetOverrideKeyData+0x0000000000000074)
   ExceptionCode: c000001d (Illegal instruction)
  ExceptionFlags: 00000000
NumberParameters: 0

PROCESS_NAME:  AfterFX.exe

ERROR_CODE: (NTSTATUS) 0xc000001d - { ZEL DURUM}  Ge ersiz Y nerge  Ge ersiz bir y nerge y r t lmeye  al   ld .

EXCEPTION_CODE_STR:  c000001d

STACK_TEXT:  
00000065`33237fd0 00007fff`cc0729ad     : 00000174`f6ad3db0 00000000`00000000 00000000`ffffffff 00000000`00000000 : TDB!TDB_StreamCacheState::GetOverrideKeyData+0x74
00000065`33238060 00007fff`cc070e29     : 00000174`f6ad3db0 00000065`33238460 00000065`332381a0 00007fff`a486d995 : TDB!TDB_Stream::GetKeyData+0x5d
00000065`332380b0 00007fff`cc05aabd     : 00000174`f6ad3db0 00007fff`cc039bf7 00000065`00000000 00000175`ae8e78d8 : TDB!TDB_Stream::GetCache+0x9
00000065`332380e0 00007fff`a49c86da     : 00000176`0b1b7c10 00000000`00000000 00000174`f6ad3db0 00000175`ae8e78d8 : TDB!TDB_GetValueFNoExpr+0x4d
00000065`33238140 00007fff`cc05b0a1     : 00000000`00000000 00000000`02ed4000 00000065`332385a8 00000000`02ed4000 : BEE!BEE_ProjectSetContext::GetCurrentProject+0x31a
00000065`33238200 00007fff`a3eb412d     : 00000175`ae8e78a0 00000000`00000000 00000000`00000000 00007fff`a3e8351c : TDB!TDB_GetValueFPlus+0x3f1
00000065`332383b0 00007fff`a3e84715     : 00005da8`00000320 00000000`00000000 00000000`02ed4000 00000065`332385b9 : FLT!FLT_UnRegisterForIdleEvents+0x230d
00000065`332384f0 00007fff`622e42c0     : 00000175`ab9c0880 00007fff`00000001 00000065`0f0d2019 00000176`00190000 : FLT!FLT_FCSeqSpec::SuppressCacheHelper::ClearDependencyMap+0xf25
00000065`33238680 00007fff`622e5637     : 00000176`9d5ffeb0 00000176`0b0bdc30 00000065`33238ac0 00000065`33238999 : Transform+0x42c0
00000065`332386e0 00007fff`622e4ee7     : 00000000`00000006 00000065`00000001 02ed4000`0f0d2019 00007ff8`00190000 : Transform+0x5637
00000065`33238720 00007fff`622ead2b     : 00000000`00000000 00000000`00000000 00000176`0b2f030f 00007fff`00000004 : Transform+0x4ee7
00000065`33238760 00007fff`622eb0ba     : 00000000`00000000 00000000`0000000b 00000065`33238a30 02ed4000`0f0d2019 : Transform+0xad2b
00000065`332388d0 00007fff`622ebe07     : 00000065`33238a30 00000175`ab9c0990 000bb500`00000320 00000001`00000001 : Transform+0xb0ba
00000065`332389e0 00007fff`622ed326     : 00000000`00000000 00007fff`b0f347c8 00007fff`00000000 00000065`33238cb0 : Transform+0xbe07
00000065`33238c30 00007fff`622ed52c     : 00007fff`b0f347c8 00000174`d79d9100 00000065`332390c8 00007fff`b0f34808 : Transform+0xd326
00000065`33238cb0 00007fff`a3e90d3f     : 00007fff`b0f347c8 00007fff`b0f347c8 00000065`33238e00 00000065`332390c8 : Transform!main_new+0x2c
00000065`33238d00 00007fff`a3e91152     : 00000065`33238d90 00000065`33238d70 00000065`332391b0 00000065`3323b720 : FLT!FLT_GetCrashedEffectFromLastLaunchExists+0x2d8f
00000065`33238f50 00007fff`a3e92634     : 00000065`00001f14 00000174`d1baa530 00000000`0000ea60 00000065`332395e0 : FLT!FLT_GetCrashedEffectFromLastLaunchExists+0x31a2
00000065`33239060 00007fff`a3e75c26     : 00000000`00000000 00000174`e4f603f0 00000065`332395e0 00005da8`000afc80 : FLT!FLT_GetCrashedEffectFromLastLaunchExists+0x4684
00000065`332392a0 00007fff`a3ea532d     : 00000175`ab9c0880 00000175`ae8221f0 00000065`332395e0 00000175`ae8221f0 : FLT!FLT_RegisterPseudoEffect+0xec6
00000065`332394c0 00007fff`a3ea2bad     : 00000174`06080240 00000065`33239d3c 00000065`33239d44 00000065`3323986c : FLT!FLT_ReorderParade+0x80d
00000065`332397f0 00007fff`a4a7c0b7     : 00000000`00000000 00000065`33239d44 00000065`33239d44 00000174`f6b46ab0 : FLT!FLT_InqFrameOutputSize+0x33d
00000065`332399b0 00007fff`7391858f     : 00000065`3323a168 00000000`00000000 00000175`22d2d040 00000176`9d33c268 : BEE!BEE_GetPostFilterRect+0x607
00000065`33239c50 00007fff`6f5eab0e     : 00000065`3323a408 00000000`00000010 00000000`00000010 00000065`3323a408 : AEGPDriver!GPMain_AEGPDriver+0x86af
00000065`3323a120 00007fff`6f5eb963     : 00000065`3323aa30 00000065`00010001 00000065`3323aa30 083b4400`0020f580 : Advanced3D!PluginDataEntryFunction+0x7d8e
00000065`3323a3d0 00007fff`6f5e23a9     : 083b4400`0020f580 00000065`3323b1b0 00000065`00000010 00000065`00000008 : Advanced3D!PluginDataEntryFunction+0x8be3
00000065`3323a4a0 00007fff`ccd2e208     : 00000000`00000000 00007fff`6f5e20b0 00000000`00000000 00000174`cfa21370 : Advanced3D+0x23a9
00000065`3323b160 00007fff`ccd303e2     : 00000000`00000000 00000065`3323b701 00000000`ffffffff 00000174`c8c41740 : PR!PR_ScRegisterThreadAsChild::~PR_ScRegisterThreadAsChild+0x1a08
00000065`3323b1e0 00007fff`ccd2e32e     : 00000000`00000000 00000000`00000000 00004253`0b42ff3c 00000000`0000000f : PR!PR_SetPrefBlastSeqRenderFrameErrors+0xa22
00000065`3323b220 00007fff`ccd2e144     : 00000000`00000000 00000000`00000000 00000065`3323b720 00000174`cdbd32f0 : PR!PR_ScRegisterThreadAsChild::~PR_ScRegisterThreadAsChild+0x1b2e
00000065`3323b360 00007fff`ccd31fa7     : 00007fff`b0f347c8 00007fff`b0f347c8 00000065`3323b4f0 00000065`3323b720 : PR!PR_ScRegisterThreadAsChild::~PR_ScRegisterThreadAsChild+0x1944
00000065`3323b3f0 00007fff`ccd322f5     : 00000000`00000050 00000065`3323b440 00000065`3323b720 00000000`00000000 : PR!PR_StuffQueryRefcon+0x297
00000065`3323b610 00007fff`ccd329aa     : 00000065`3323b6f8 00000065`3323b6f8 00000174`c8c41740 00000174`edc75b50 : PR!PR_StuffQueryRefcon+0x5e5
00000065`3323b6b0 00007fff`a4a939f4     : 00000065`3323ba38 00000176`9d872460 00000175`abd49ae0 00000000`ffffffff : PR!PR_Render+0x1ca
00000065`3323b7f0 00007fff`c8b5091a     : 00000000`00000000 00000175`2846ea30 00000176`9d3156b0 00000175`2846ea30 : BEE!BEE_SolveOrientation+0x15ab4
00000065`3323bb00 00007fff`c8b5063a     : 00000175`51371aa0 00000176`9d872850 00000176`0b257ad8 00000176`9d315a70 : RG!RGp_CheckoutResultImpl::Release+0x47a
00000065`3323bd70 00007fff`c8b4c37c     : 00000176`9d315a70 00000176`9d872850 00000000`00000000 00000000`00000000 : RG!RGp_CheckoutResultImpl::Release+0x19a
00000065`3323bda0 00007fff`c8b4956e     : 00000176`9d7b4eb0 00000000`00000000 00000175`2846ea01 00007ff8`345c8f49 : RG!RG_Traverser::CheckStackUsage+0x38c
00000065`3323bdd0 00007fff`c8b5091a     : 00000175`2846ea30 00000065`3323bf60 00000176`9d315a70 00000175`2846ea30 : RG!RG_CompositeNodeBase::Render+0x8e
00000065`3323be60 00007fff`c8b5063a     : 00000176`9d3160e0 00000175`abd49850 00000175`abf89880 00000176`9d3160b0 : RG!RGp_CheckoutResultImpl::Release+0x47a
00000065`3323c0d0 00007fff`c8b4c37c     : 00000176`9d3160b0 00000176`9d316820 00000065`3323c260 00000065`3323c260 : RG!RGp_CheckoutResultImpl::Release+0x19a
00000065`3323c100 00007fff`c8b4e1a3     : 00000176`9d316820 00000175`abfcb470 00000175`abf890c0 00000000`00000010 : RG!RG_Traverser::CheckStackUsage+0x38c
00000065`3323c130 00007fff`a4a937ce     : 00000065`3323c200 00000176`9d316820 00000176`9d3160b8 00000174`ee3f9f00 : RG!RGp_CheckoutResultImpl::GetOutputWorld+0x13
00000065`3323c160 00007fff`c8b5091a     : 00000000`00000000 00000175`2846ea30 00000176`9d3160b0 00000175`2846ea30 : BEE!BEE_SolveOrientation+0x1588e
00000065`3323c470 00007fff`c8b4d127     : 00000065`3323c7e0 00000065`3323ce20 00000176`0b257b10 00000176`0b257b10 : RG!RGp_CheckoutResultImpl::Release+0x47a
00000065`3323c6e0 00007fff`c8b50273     : 00000000`00000000 00000175`abd49850 00000000`00000000 00000000`ffffffff : RG!RG_Traverser::Execute+0x2a7
00000065`3323c990 00007fff`a4a82800     : 00000065`3323db74 00000065`3323db74 00000065`3323cba0 00000000`ffffffff : RG!RG_ExecuteGraph+0x1f3
00000065`3323caa0 00007fff`a4a8ab2d     : 00000000`ffffffff 00000001`33230000 00000174`00000000 00000174`edc75b50 : BEE!BEE_SolveOrientation+0x48c0
00000065`3323d0e0 00007fff`a4a4c85e     : 00000000`00010001 00000000`00000000 00000065`3323d670 00000065`3323d728 : BEE!BEE_SolveOrientation+0xcbed
00000065`3323d1f0 00007fff`a4a4c092     : 00000175`ab6eb9f0 00000174`f698dee0 00000000`00000000 00000065`3323d9d0 : BEE!BEE_UnreserveFurthestICV+0x14eae
00000065`3323d550 00007fff`a4a49d98     : 00000065`3323d7d8 00000175`ab6eb9f0 00000065`3323ed80 00000000`00000000 : BEE!BEE_UnreserveFurthestICV+0x146e2
00000065`3323d620 00007fff`a4a426a7     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : BEE!BEE_UnreserveFurthestICV+0x123e8
00000065`3323dc80 00007fff`a4abc3e8     : 00007fff`a54d87f0 00000176`9cf17a30 00000176`9cf17a30 00007fff`a54d8760 : BEE!BEE_UnreserveFurthestICV+0xacf7
00000065`3323ec80 00007fff`a4aba0bf     : 00000176`0b910030 00000176`9d67c810 00000065`3323f3b0 00000000`ffffffff : BEE!bee::RenderTask::IncrementRetryCount+0x708
00000065`3323efc0 00007fff`a4abe645     : 00000175`51456000 00000175`51456000 00000065`3323f4f0 00000065`3323f4e0 : BEE!bee::FrameTask::operator()+0x2ef
00000065`3323f2b0 00007fff`a4abf4d9     : 00000175`22f5e920 00000000`00000001 00000000`00000000 00000000`00000000 : BEE!bee::RenderTask::SetRendererStatusPtr+0x1dd5
00000065`3323f4c0 00007fff`b0aad475     : 00000065`3323f4f0 00000174`f59c6c90 00000065`3323f948 00007ff8`2d1a2a1f : BEE!bee::RenderTask::SetRendererStatusPtr+0x2c69
00000065`3323f540 00007fff`b0b537a7     : 00000065`3323fa30 00000065`3323fa49 00000000`00001f14 00000000`00000000 : dvacore!dvacore::threads::ThreadSafeQueueBase::operator=+0x35
00000065`3323f590 00007fff`a6aafabe     : 00000000`ffffffff 00000000`00000000 00000175`0be00000 00007fff`b0afbc24 : dvacore!dvacore::config::PurgeMemory+0xc7
00000065`3323f5c0 00007fff`b0b53526     : 00000065`3323f938 00000175`238347e0 00000175`238347e0 00000174`ee4e0000 : MEE!egg::dvainit::AE_DVA_ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler+0x48e
00000065`3323f910 00007fff`b0aaffdb     : 00000175`238347e0 00000175`238347e0 00000175`238347e0 00000065`3323fa49 : dvacore!dvacore::config::ExecuteTopLevelFunction+0x66
00000065`3323f9c0 00007fff`b0ca9df7     : 00000175`02961890 00000175`02961880 00000175`50d69300 00000000`00000000 : dvacore!dvacore::threads::CreateAsyncThreadedExecutor+0x1aab
00000065`3323fab0 00007fff`b0caa02c     : 00000000`00000000 00007ff8`5fc8401b 00000175`233c3730 00000000`00000000 : dvacore!dvacore::threads::NamedThreadInstance::Join+0x577
00000065`3323fc80 00007fff`b0ca8ef8     : 00000000`00000000 00000175`50c45230 00000000`00000000 00000000`00000000 : dvacore!dvacore::threads::NamedThreadInstance::Join+0x7ac
00000065`3323fcc0 00007ff8`60549363     : 00000175`23479360 00000000`00000000 00000000`00000000 00000000`00000000 : dvacore!dvacore::threads::SyncPoint::Wait+0x6a8
00000065`3323fcf0 00007ff8`6118257d     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<unsigned int (__cdecl*)(void *),1>+0x93
00000065`3323fd20 00007ff8`6294aa58     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : KERNEL32!BaseThreadInitThunk+0x1d
00000065`3323fd50 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28


FAILED_INSTRUCTION_ADDRESS: 
TDB!TDB_StreamCacheState::GetOverrideKeyData+74
00007fff`cc041c74 488b4c2470      mov     rcx,qword ptr [rsp+70h]

SYMBOL_NAME:  TDB+74

MODULE_NAME: TDB

IMAGE_NAME:  TDB.dll

STACK_COMMAND:  ~417s; .ecxr ; kb

FAILURE_BUCKET_ID:  ILLEGAL_INSTRUCTION_c000001d_TDB.dll!Unknown

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

IMAGE_VERSION:  24.4.1.2

FAILURE_ID_HASH:  {d066541f-5e8b-fdb5-33b0-6e844ba3e131}

Followup:     MachineOwner
---------
TOPICS
Crash

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LEGEND ,
Jun 03, 2024 Jun 03, 2024

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You probably need a BIOS or mainboard driver update or change some settings there. Could also be some signature or Secure Boot issue. Based on the dump this is an illegal cache write attempt on the processor itself.

 

Mylenium

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Adobe Employee ,
Jun 04, 2024 Jun 04, 2024

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Did the suggestion above help?

Feel free to reach out. Moving this thread from Bugs to Discussions for now.

 

Thanks,

Nishu

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