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Participant
December 17, 2022
Answered

Imported video is green and rendering problem

  • December 17, 2022
  • 2 replies
  • 3631 views

Hi I have an ussue in after effects - all imported video footage is green, 

I found here some offered solutions but nothing worked, in addition

it is not rendering properly (renders black, even if it is no video in the project at all)

Im on MacBook Pro (Retina, 15-inch, Mid 2014)

Big Sur 11.7.2 (20G1020)

2.5 GHz Quad-Core Intel Core i7

16 GB 1600 MHz DDR3

NVIDIA GeForce GT 750M 2 GB

thanks a lot

This topic has been closed for replies.
Correct answer Jose Panadero

Try to deactivate hardware acceleration at project level. Go to File > Project Settings and under the video rendering and effects tab select Mercury Software only. Also, you can try to transcode your files into any other format using Adobe Media Encoder. 

2 replies

Participant
December 17, 2022

I have the exact same issue. After trying to render a video the screen just becomes green and completely crashes halfway through. It also reset my PC so that theres a black box on my screen that cannot be removed unless I restarted my PC. Now my Premiere Pro does not function at all nor After Effects. I also got these random spots all over my screen which could have been a Microsoft related issue since after I uninstalled the latest update it started working again.

Jose Panadero
Community Expert
Jose PanaderoCommunity ExpertCorrect answer
Community Expert
December 17, 2022

Try to deactivate hardware acceleration at project level. Go to File > Project Settings and under the video rendering and effects tab select Mercury Software only. Also, you can try to transcode your files into any other format using Adobe Media Encoder. 

Participant
December 18, 2022

OMG you'r awesome! It worked!

i spent so much time wondering

arround web and here in topics and nothing worked

Thanks a lot

Jose Panadero
Community Expert
Community Expert
December 18, 2022

Great! Glad to help you