Skip to main content
G
Gerbren Boere
Participant
July 6, 2022
Question

Importing Cinema 4d AEC files not working anymore

  • July 6, 2022
  • 4 replies
  • 6696 views

Since I updated to the latest version of After Effects (22.5.0) the C4D Exchange plug-in suddenly stopped working, which means I cannot import aec files into After Effects anymore. I use this feature a lot so it would really nice if this problem can be solved. Has anyone the same issues here? 

This topic has been closed for replies.

4 replies

R
renatorena
Participant
July 20, 2022

Same problem here (July 20th, 2022), but solved with the Maxon update for version R26. Now seems it supports M1 based Macs.
I just deleted the older plugin on After Effects folder, pasted the new one, and restarted After Effects. 

    K
    Kaci T
    Participating Frequently
    July 28, 2022

    I'm having the same problem here but on a PC running Windows 10. Does the new update not support new PC's either?

    K
    Kaci T
    Participating Frequently
    July 28, 2022

    Nevermind I finally got it working. 

    ToolfarmJP
    Community Expert
    ToolfarmJPCommunity Expert
    Community Expert
    July 7, 2022

    You check the updater throught Maxon app. You can download it from the link below.

     

    https://www.maxon.net/downloads/

     

      G
      Gerbren BoereAuthor
      Participant
      July 7, 2022

      Response from Maxon:

      "The C4DImporter plugin unfortunately does not currently support M1 based Macs.  
      Support for this should be added in the next update, however for now your best bet is to load your C4D file into AE using Cineware; from there you can extract your cameras and lights from the C4D file instead."

        Jqke
        Jqke
        Legend
        July 7, 2022

        Did you just upgrade computers?? Why would it work for 22.4 but not 22.5..

        ~Jake
        Jqke
        Jqke
        Legend
        July 6, 2022

        Navigate to:

         

        On Windows: C:\Program Files\Maxon Cinema 4D R23\Exchange Plugins\aftereffects\Importer\Win\CS_CC 

         

        On Mac: Library > Applications > Maxon Cinema 4D R23 > Exchange Plugins > aftereffects > Importer > OSX > CS_CC 

         

        Drag "C4DImporter.aex" to your desktop 

         

        Then navigate to:

         

        On Windows: C:\Program Files\Adobe\Adobe After Effects 2022\Support Files\Plug-ins

         

        On Mac: Library > Applications > Adobe > Adobe After Effects 2022 > Support Files > Plug-ins

         

        Drag C4DImporter.aex into that folder. Relaunch AE and your good to go.

         

        I assume you've already done this, if it worked for you originally, but it may have reverted that setting in the update. If C4DImporter.aex is not in your Cinema 4D Exchange Plugins folder, you may have already dragged it into one of your previous version's plugins folder. Get it from there and put it in 22.5's plugins folder.

         

        Hope this makes sense!

        ~Jake
        G
        Gerbren BoereAuthor
        Participant
        July 6, 2022

        Thanks for thinking along! The plugin file is in the right AE Plug-ins folder, but not working.
        I'll try to contact Maxon to check if they are familiar with this issue already. 

          Mylenium
          Mylenium
          Legend
          July 6, 2022

          I would contact Maxon/ Red Giant. They're the only ones who can fix it and may already be aware of it and have an updated version of the plug-in

           

          Mylenium

            Terms & ConditionsAccessibility statement
            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices