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the_dudes
Inspiring
September 5, 2023
Question

Infinite Freeze Upon Startup of AE (Windows and Google Drive)

  • September 5, 2023
  • 4 replies
  • 599 views

I got Google Drive running upon system boot. When attempting to start AE, it goes straight into a perma-freeze.

 

  • After quitting the GD app, AE can be started without a hickup.
  • After AE started, GD can be started and used again without issues whatsoever.

 

This is repeatable and a bit unfortunate since I'm using Google Drive all the time for my work. 🙄 It's been happening since about half a year now, persisting over several app iterations by both companies.

 

Specs: Win 10 Pro, 22H2, build 19045.3393 – Google Drive 80.0.1.0 – RTX 3090 at driver 536.23

This topic has been closed for replies.

4 replies

nishu_kush
Community Manager
Community Manager
April 3, 2024

Did you update After Effects and Google Drive? Are you still having the issue?

I'll move your post to the Discussions board while we await your information.

 

Thanks,
Nishu

the_dudes
the_dudesAuthor
Inspiring
May 9, 2024

Thanks for asking. GD is on auto-update, while I'm kind of shy with updating production software, so AE is on 24.2.1 (Build 2). Still happening. Closing all file explorer windows will resolve the issue and allows me to start the app without any hickups 🤷‍

the_dudes
the_dudesAuthor
Inspiring
December 19, 2023

Update: Closing all file explorer windows allows for AE to open normally. After that, everything works as intended. Still pretty annoying.

the_dudes
the_dudesAuthor
Inspiring
September 6, 2023

Thanks for the hint. Is there a way to check this? Port collisions? I never had a problem with this in 20 years.

Mylenium
Legend
September 5, 2023

Sounds more like your firewall needs it's hand slapped and some reconfiguring. You know, both processes hucking for the same ports and getting stinky with each other...

 

Mylenium