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Frank_B
Frank_B
Inspiring
January 5, 2024
Question

Key Preview (Numpad 0) stops working

  • January 5, 2024
  • 1 reply
  • 531 views

Key Preview (Numpad) stops working as a preview shortcut.
For unknown reasons it switches to work as a shortcut for:
"Toggle Mask and Shape Path Visibility".

It takes restarting After Effects to bring back Numpad 0 to it's default shortcut function.

    This topic has been closed for replies.

    1 reply

    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    January 11, 2024

    That's not ideal.

    Can you try running After Effects in Safe Mode and see if that fixes the problem? If it does, you might need to reset the preferences of After Effects.

    Let us know the outcome.

    Note: Moving this thread from Bugs to Discussions for troubleshooting.

     

    Thanks,

    Nishu

      Frank_B
      Frank_BAuthor
      Inspiring
      January 11, 2024

      As I was trying to re-create this scenario both in default and in Safe Mode instead of Numpad 0 this time it was Escape key that stopped working. Its' default function switched from stopping playback to toggle switch "3D View Popup" from default to front.

       

      nishu_kush
      Community Manager
      nishu_kushCommunity Manager
      Community Manager
      January 16, 2024

      What do you see in the Preset drop-down in the Keyboard Shortcuts (Edit > Keyboard Shortcuts)? Is it After Effects Default.txt or something else? Do you have a program installed that changes the key mapping of the keyboard?

       

      Thanks,

      Nishu

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