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Etienne-X
Etienne-X
Participant
November 19, 2019
Question

Keyboard problem in Adobe After Effects

  • November 19, 2019
  • 4 replies
  • 4586 views

Hello everyone,

 

I've got a problem for a long time with After Effects and i would like to know if you have the same.

When I type text on After effects, sometimes, a letter is forgotten, i don't know why. I don't have this problem with Premiere, Photoshop, etc. Only with After effects. It became impossible for me to write anything on the software because of that problem.

Do you know how to fix this? I had the same problem before with the CC 2019 as well.

 

Thank you,

 

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4 replies

daimsk
daimsk
Participant
March 5, 2023

Hello, 

I have the same problemes with AE2023, do you you know how to fix it ?

thanks a lot

    Warren Heaton
    Community Expert
    Warren HeatonCommunity Expert
    Community Expert
    March 5, 2023

    This issue within After Effects' code that caused this was fixed awhile ago.

    Can you share a screen recording that shows what you are experiencing?  If you happen to have screen recording software that can show keystrokes, that would be extra helpful.

    It would also be good to have your operating system version, your graphics driver version (if running Windows), and the After Effects version (there have been a handful of versions from 23.0 to 23.2.1), as well as any third party plugins and addons that you are runnning.

    daimsk
    daimsk
    Participant
    March 7, 2023

    Hello, 

    Thanks to responding to me.

    I m on mac book pro intel 2019 with the last AE2023. just the trapcode of addons

    Curisously, yesterday, i see a difference when i write a text, when i have my character tab open. It's laging, but when i close the tab, and click on another tab, exemple : the align tab, i can write normally.

    I had a similar bug, long time ago, on my work computer (with ae 2021), when i open a files with text, it s freezing  a lot, and after i kill my preference, it worked normaly, but i think, this issue is different.

    i show that in the video.

    Thanks a lot, have a nice day

     

    Dave_LaRonde
    Dave_LaRonde
    Inspiring
    November 20, 2019

    Do this as well:

    • Make a text layer and type some text
    • Highlight all the text you typed.
    • Go to the Character panel, right-click on the hamburger-looking horizontal line icon, and select Reset Character

     

    Roland Kahlenberg
    Roland Kahlenberg
    Legend
    November 19, 2019

    This is a strange issue. I assume you are typing into a Text Layer?

     

    Please provide your complete system specs and OS language as well as AE's installation language.

     

    Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
    Etienne-X
    Etienne-XAuthor
    Participant
    January 7, 2020

    Yes that's right, i am typing into a text layer.

     

    AE is in french, version 17.0.1 but i've got the problem for a long time. Working on a Mac Pro 2013 12-core 2,7GHz, 48 Go RAM. 

    Roland Kahlenberg
    Roland Kahlenberg
    Legend
    January 8, 2020

    Is it possible to switch to AE to English to see if the problem goes away? Then, send in a Bug Report on the outcome. HTH

    Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
    Warren Heaton
    Community Expert
    Warren HeatonCommunity Expert
    Community Expert
    November 19, 2019

    Are you referring to how you may be typing "HELLO" and only see "HELL" until you complete the text entry?  

     

    If so, I've seen that lag in both vesrion 15 (cc2018) and version 16 (cc2019).  It's not consistent, either.  So sometimes the text entry refreshes as expected and other times it lags.

     

    I tend to copy and paste from a text document (usually Word or TextEdit, but sometimes a client supplied PDF or email) which maintains the formatting on the AE side.  Occassionaly I'll copy and paste from Photoshop or Illustrator which retains the PS or AI formatting.

     

     

    Etienne-X
    Etienne-XAuthor
    Participant
    January 7, 2020

    This is exactly my problem, sometimes it's working, sometimes not. So the best way is to copy/paste a text document, which is not what i prefer. 

     

    You never found a solution for that issue?

     

    Thank you Warren

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