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A
Ana.fernandesAuthor
Participating Frequently
October 12, 2023

I need urgent help

nishu_kush
Community Manager
nishu_kushCommunity Manager
Community Manager
October 13, 2023

Hi Ana,

 

We've got your back.

Which preset are you adding? Is it a third-party plug-in? Are you able to reproduce this on a new project?

Let us know.

 

Thanks,

Nishu

A
Ana.fernandesAuthor
Participating Frequently
October 14, 2023

They are simple effects and most of them are not just happening to me, friends of mine tried to use a preset after updating to After Effects 2024 and the same thing happened, the keyframe appears at a moment outside the layer if I put it at the beginning, it appears almost at the beginning. Final

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