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5

knoll light factory not compatible

New Here ,
Feb 12, 2023 Feb 12, 2023

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Is anyone having a problem with knoll light factory working in AE?
Running the newest version of AE and on Mac with ventura 13.2

I have uninstalled and reinstalled AE in different versions, I have used the get info and changed to open on rosetta which made my composition blank or sometimes black. I uninstalled and reinstalled red giant. Nothing seems to work.
I also have an issue with using the video co-pilot plugin VR Orb. It makes my composition black and then crashes AE.

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Crash , Performance

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Contributor ,
Sep 07, 2023 Sep 07, 2023

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I'm also getting the Knoll Light factory is incompatible message- though I really can not find any remains of this app anywhere on my computer- I have no clue where it's hiding. Really annoying

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New Here ,
Sep 25, 2023 Sep 25, 2023

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Found where that plug-in is hiding - it's buried deep - was a really annoying issue. If your'e on a Mac - go to:

Mac HD - Library - Application Support - Adobe - Common - Plug-ins - 7.0 - MediaCore - RedGiant VFX - "Knoll Light Factory 64.plugin". Trash that file.

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New Here ,
Mar 11, 2024 Mar 11, 2024

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Thanks for finding this pesky file.  It was the one remaining unsupported plugin hiding away on my macbook.  

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