Skip to main content
Participant
February 23, 2022
Question

Known incorrect sRGB profile error WTF????

  • February 23, 2022
  • 1 reply
  • 3979 views

Hello.
At work we are having a problem with After Effects. We are getting an error "AEGP Plugin PNGIO Support: PNGIO library error: known incorrect sRGB profile (5027 :: 12)"
This happens when the working space of the project is set to "sRGB IEC61966-2.1" and we try to export a png sequence.
There are no imported files inside of the project. In the composition there is only one solid layer with animated position and this error pops out. We tried other projects also but the same problem appears. After that 2 different warning appear also. I'm attaching photos.
We uninstalled and reinstalled After Effects from the creative cloud app but it didn't help at all.

1 reply

Mylenium
Legend
February 23, 2022

Start by checking for updates in the Adobe CC App, not just for AE, but also including Photoshop etc.. There was a bug/ damaged profile in the initial CC 2022 release that since has been fixed and it should resolve the issue when applying the updates.

 

Mylenium

JPL5FEBAuthor
Participant
February 24, 2022

You are absolutely wrong, as usual. It's the exact opposite. The latest update comes with this problem.
I just read an official answer by one of the engineers from the Adobe After Effects team. They are working to fix this bug but in the meantime the After Effects engineer said to disable "Embed Profile" from the Output Module in the Color Management tab, which fixes this issue.

It's mind-blowing to me how you have a title "Adobe Community Professional" while you are constantly giving incorrect information to people and being rude by making people look like fools. You deserve to be permanently banned, Mylenium!

JPL5FEBAuthor
Participant
February 24, 2022

I can confirm that this is a reported issue. Here's the UserVoice post: https://adobe-video.uservoice.com/forums/911311-after-effects/suggestions/44616864-bug-report-v22-1-1-can-not-export-png

Make sure to add your vote.

Let us know if there are any other questions.

 

Thanks,

Nishu


Yes. I have a question.
Why is Mylenium not banned yet?