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zachg4140523
zachg4140523
Participating Frequently
October 22, 2019
Question

Large dimension Video exports Black

  • October 22, 2019
  • 3 replies
  • 1305 views

I need to export a very wide Quicktime animation video that is 28,576px x 64px. Every time I export the video, it is black and there is also no preview. It does export as an MP4 but it automatically changes the width to 16384 × 64. I can't figure out how to even make a MP4 that is 28,576px x 64px. Any ideas why?

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    3 replies

    Michael36338788w68r
    Michael36338788w68r
    Participant
    October 21, 2024

    I just had the same issue for a arena video ribbon board that was 11616x48. I found that if I export it as a quicktime file, that the blackbars on the side go away. 

    Michael
    Roland Kahlenberg
    Roland Kahlenberg
    Legend
    October 23, 2019

    If you view ultra HD using QuickTime Players or most other consumer Video Players/Apps you'll get a black screen. You'll need pro software to view ultra HD files - use PPro. Having said this, PPro does have a max limit and I believe it's either 8K or 10K.
    I suggest you get back to your client to tell them of the issue you are having and to request specific guidance on the software required to encode to MP4, at the resolution they have requested. Then ask for specific encoding details that you will have to apply within this app, to suit their needs. Good Luck.

    Very Advanced After Effects Training | Adaptive & Responsive Toolkits | Intelligent Design Assets (IDAs) | MoGraph Design System DEV
      zachg4140523
      zachg4140523Author
      Participating Frequently
      October 23, 2019

      Thank you. You're right. 

      R
      Community Expert
      Rick GerardCommunity Expert
      Community Expert
      October 22, 2019

      MP4 has standards and your frame size does not match any standard format. This looks like it might be for a big, wide, animated display of some kind. If it is you need to figure out exactly what format they use and what compressors can be used to supply a video in that format. 

       

      For the original export, I would choose Image Sequence and probably .tiff images. My second choice would be to use the default lossless preset in the Output Module. I would never do the first export of a project like this with the Adobe Media Encoder. Use the Render Cue.

       

      When you get the file specs from the folks that are going to playback this file, follow their recommendations exactly. The only time you look like you do not know what you are doing is when you don't ask and deliver what you think the client wants.

      zachg4140523
      zachg4140523Author
      Participating Frequently
      October 22, 2019

      Thank you but I do have the file specs. I need to make a Quicktime animation video that is 28,576 px x 64 px. Unfortunately when I do this the video exports black

      Mylenium
      Mylenium
      Legend
      October 22, 2019

      I'm not aware that there is even a QT CoDec that would go beyond the typical 16000 pixel mark in either dimension. You know, legacy formats and old days computer math. So from where I sit this request probably doesn't make much sense unless the client has some sort of custom CoDec that only uses QT as a container. I would strongly advise to inquire and double-check again or else you may be spending a lot of time for nothing. Again, the request simply doesn't make a lot of sense on several levels and you are missing a critical bit of information here.

       

      Mylenium

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