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Low memory warning in After Effects 23.0 (2023)

Forum|Forum|3 years ago
October 18, 2022
48 replies
92827 views

Unfortunately 23.0 did not fix the issue for me on my M1 mac. It still only renders 2 frames at a time and gives the same error. If I revert back to version 22.4 it works perfectly but any subsequent update (including the 23.0 just released) has the playback issue.

Update: version 24.0 working much better!

I had various results with updates 23.1-23.6, most of them still occasionally having the issue saying it's out of memory or even black frames when rendering. It didn't matter if I had all plugins removed, fresh install, and no other programs running. I just updated to v24.0 and instantly started working like it used to before v23.0. RAM previews are loading right away and playing back in realtime speeds. I'll update if anything changes but so far they seem to have fixed the issues plaguing v23+ at least for me.

Correct answer Rameez_Khan

Hi all,

After Effects 23.1 contains improvements to memory management and fixes an issue that caused After Effects to show low memory warnings during preview. If you experience a low memory issue in After Effects 23.1, please create a new post for troubleshooting.

Thanks,

Rameez

Show previous replies

F

Flowmaster

Participant

Hello, I also have problems with the RAM in connection with Magic Bullet Looks. After Effects says I'm low on RAM and should switch to software rendering.
I have a Mac Studio M1 Ultra 128GB 4TB with the latest Ventura system. All programs and plugins are up to date.

J

joeb73554935

Participant

Discovered something related to this.

I'm having all the frustrating issues people are describing. I have go through all the suggested steps multiple times to no avail.

In one comp (basic text animation 3 layers) with errors and ram preview issues. It also features a pre-comp with a .mp4 that has some textures. I've used add to provide some texture for my 3 text layers and background. If I remove the pre-comp the error magically dissapears.

I have a hard drive with 100gb cache allowance. 16gb ram with 10 allocated to AE. This shouldn't be an issue.

I've got a client deadline and this is beyond a joke. Every update it's something new, get it together guys.

R

Randy - Dice

Participating Frequently

I suggest you save your projet as an older version 22.x and install Version 22.5 or lower since 22.6 is the same architechture as version 23. The convert to lower version works great in most cases. I m using version 22.5 with no issues but some are saying they prefer version 22.4. Give up trying to make your AE 23 work correctly as errors will always come back. They broke something and will eventualy try to fix it.

J

joeb73554935

Participant

Cheers for the heads up. After restarting Ae numerous times. I've just restarted my machine and the issues has resolved itself. Frustratingly I don't know what started the issue or what technically fixed it.

Disregard my previous point about disabling an .mp4 layer as the errors returned only 2 minutes later. 2 hours until deadline, i'll just hold my breath and look into version swapping tomorrow.

J

JA22480170pji1

Participant

I am having the same issues. It has been so annoying. I'm running a new M1 mac with AE 23.0

cameronc27155319

Participating Frequently

I've been having this issue ever since I upgraded my Intel Mac to M1. Today I reverted back to 22.2.

What a change!

22.2 - No playback Ram issues. Render time reduced from 15 Minutes (AE Version 23) to 90 seconds (AE Version 22.2)

Still have all my plugins installed. The only difference is going back to an older version of AE.

U

UFOclub1977

Participant

I reverted back to 22.6 and having the same problem. I'm on an M1 Mac.

EricCollierEP

Participating Frequently

Having the same issue on my i9. Playback will not work. Nothing is rendering. I am on a quarter resolution at 4k. Basic kinetic type over footage. Nothing heavy. Tried relaunching, rebooting, etc. Then I tried wiping the cache, to have playback work pleasantly for about five minutes until back to the same issue. I tried resaving as a 22 file installing 22.6 to only have the same issue. This is crippling, because I truly cannot get anything done. 22.6 has no plugins installed, so I know it's not a plugin issue. 23 has a few basic plugins installed. Has served me just fine until today. Rendering is actually working faster than normal, so that's great. But no playback? I'm useless. Any workarounds would be much appreciated!

R

Randy - Dice

Participating Frequently

Problem is back also on my end... everything is up to date after working with more intence project the error is more present. Have to revert to 22.5 till it s fixed.. this starting happening ever since 22.6 so what ever got changed is whats causing the memery issur and long render times very unstable

EricCollierEP

Participating Frequently

Cool, I will install an earlier version then and hope that works. Thanks.

M

Morten Buch Lassen

Participant

Hi there,

I'm having trouble with low memory in After Effects. Yesterday I created several project with large video files without trouble but suddenly I keep on getting a low memory warning when I open the same projects and I can't figure out why. Even a simple project with just animating an image to move (position) I get prompted with the warning. I work on a brand new Macbook Pro M1, 16 GB RAM.

I've tried:

Changing Memory & Performance preferences in settings
Purged Disk cache & Memory
Restarted computer
Reinstalled AE and updated to 2023 version

Any ideas?

Mylenium

Legend

You are only giving AE 1 GB to work. This makes no sense. You need to increase the RAM allocation as high as you can. Other than that disable multiframe rendering. There's a known issue where the warning comes up despite enough memory because the background instances run amok.

Mylenium

J

jenkmeister17177426

Community Manager

I'm not sure we know about any bugs where "background instances run amok". Multiframe rendering is only used when previewing or exporting a range of frames. Caches frames when idle will only use MFR in cases where there are more than 16 CPUs available. If you have some repro steps for what you're seeing with MFR or background instances running amok, we'd love more details. Thanks!

S

sarahc16162113

Participant

I am also having major issues with 23. I've deleted it for now until this is resolved. Its totally unworkable for me. I have a new machine, no plugins installed, so not sure what the problem is. Its even on files created in new version.

J

jenkmeister17177426

Community Manager

We'd really love to see those projects or get logs from you so we can figure out what's going on.

E

edddim

Participating Frequently

Dont know if this is of any help, but on win 10 ryzen 9, nividia 2070 new studio driver both ae and substance stager gpu renders result in BSOD or spontanious reboot. Stager cpu render was stable. AE render of same ae file also.

Honestly i dont know why i spend so much money on this s*!t. #Betaforever.

Rameez_Khan

Legend

Hi @edddim,

It looks like your problem is different from what we are discussing in this thread.

BSOD is usually caused due to driver conflicts. I'd suggest that you try a different driver version and see if that helps.

Thanks,

Rameez

E

edddim

Participating Frequently

Updating the bios on aorus master x570 from 34 to 35 seems to have brought stability.

Windows 10 Pro 19044.2130, AMD Ryzen 9 3900X, ram 64gb ddr4 xmp @ 3600, RTX 2070 super 8gb., The NVIDIA studio driver 522.30 seems to be incompatible with tho old Bios. Now I can use gpu rendering again in Adobe CC 2023. good luck to all the rest of you.

Rameez_Khan

Legend

Hi everybody,

This After Effects 22.5 and 22.6 issue was traced to a combination of certain plugins and computers with shared system/GPU memory, such as Apple M1 machines. The After Effects team resolved the shared system/GPU memory bug in After Effects 23.0.

The other cause discovered in plugins, such as Red Giant and others, now has new versions with patches available by plugin manufacturers.

If you're experiencing this in After Effects 23.0, it's more likely due to a third-party plugin.

Hope this provides more clarity.

Rameez

raymondcraigAuthor

Participating Frequently

I have all 3rd party plugins uninstalled and even tried the AE Beta 23.1.0 version. With both 23.0 and 23.1 new projects seem to work okay but any previous project I've tried to open (even with a clean install and no 3rd party plugins/scripts/etc.) the issue persists.

R

Randy - Dice

Participating Frequently

Hi Raymondcraig, even if your plugins are uninstalled can you check and see if "MxNotify.exe" or "mxredirect.exe" or "Red Giant service" are running in the background process ?

2

2254867916

Participating Frequently

Render only 5 frames sitll NOT FIXED.

The problem still exists.

The only difference is you guys changed the error message.

J

jenkmeister17177426

Community Manager

Is this with Version 23 / AE 2023? Is it a particular project, what are your memory settings, etc? We'd really like to fix this, but we need more details if you can help us?

J

jmh22

Participating Frequently

I am still having the issue on my M1 Max 2021 64 GB computer on AE 23. In fact, it seems to be ocurring even more frequently. New project, no additional programs running etc... I have yet to update my system to Ventura. Has that solved it for anyone?

Thanks!

nishu_kush

Community Manager

Hi @Anand26678625z9rk @Randy - Dice @michaela55763425 and @jmh22

Are there any third-party plug-ins installed for After Effects? If so, could you try removing them temporarily and see if that fixes the issue?

Let us know.

Thanks,

Nishu

R

Randy - Dice

Participating Frequently

Well I have over 40 scripts / plugin installed, both AE 22.5 and 23 uses the exact same versions. I do not see how I would go about removing my workflow to test out witch one may be the cause of AE 23 not working? Since alot of plugins are in the core forder that are shared through each versions of AE. The only thing I could try is reset my preference layout and see if that helps. I ll give that a try and get back to you.

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