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Inspiring
November 28, 2022
Question

MASSIVE Errors when exporting in AE 2023

  • November 28, 2022
  • 4 replies
  • 2679 views

Hello,

 

I have used After Effects a lot over the past years but Version 2023 has to be the most broken piece of software that I have ever experienced.

 

When I work in AE and playback my Animation, everything works fine but when I export it to .mov or .mp4 my render is full of flickering, footage just randomly switches on and off. It's not even the same errors every time I hit render. It is random. What the hell is happening here?

 

I use AE 2023 on Windows 10 and 11.

Nvidia RTX 3080 GPU with latest NVidia Studio drivers.

64 gigs of Ram

i9 9900K

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4 replies

Rameez_Khan
Legend
November 28, 2022

Hi @Florian5ED6,

 

Sorry to hear about this!

Is your render full of flickering green frames? If yes, then it's a known issue with Nvidia drivers. See this thread: https://community.adobe.com/t5/after-effects-discussions/after-effects-2023-green-preview-with-h-264-files/td-p/13323345

 

You need to revert to driver version 517.40 to get rid of the issue. We're working with Nvidia on a fix.


Thanks,

Rameez

Inspiring
November 30, 2022

No, no green, just .mp4 footage turning off and on randomly while exporting. I have now converted all .mp4s to .mov proxies and now it works again, regardless of the driver version. There is something very very wrong I have the feeling. And it's not just me, it's alle the Windows machines of my collegues as well. My windows 10 laptop does export just fine for whatever reason, regardless if it's .mov or .mp4 source footage

Kyle Hamrick
Community Expert
Community Expert
November 28, 2022

Sorry you're running into this issue. The fact that your laptop rendered correctly means that something in your specific system configuration probably has something to do with it. Mylenium's suggestions are a good place to start troubleshooting.

Some questions to help narrow things down:

Is this project using any third-party tools?

Are you running into this issue on all projects, or just this specific one? 

Are you seeing this issue on projects without footage?
Have you tried encoding your footage in another format?

 

It does sound like video driver might be at play here. Does your laptop have the same video driver as this machine? It might be worth trying to update, downgrade, or swap to the game driver to see if any of those have an effect. 

Inspiring
November 30, 2022

I tried the exact same driver version on my workstation and it didnt help.

 

There is only Video Copilot Optical Flares in the mix, everything else is AE default plugins.

Mylenium
Legend
November 28, 2022

Turn off hardware accelerated in the Preferences under the Import section, check the hardware acceleration options in general, update your graphics driver, clean out the caches.

 

Mylenium

Inspiring
November 30, 2022

did all of that, still corrupted outputs. thanks anyway

Inspiring
November 28, 2022

Edit: It is not random. The flicker occurs in the same manner.

Inspiring
November 28, 2022

And I also found out that on my Laptop with Windows 10 and RTX 3060 it renders finde.

On my collegues Macbook Pro there are also massive problems.