Maxon still installing, can you fix this?

Forum|Forum|3 years ago
February 24, 2023
11 replies
1310 views

I refuse to install this product but it keeps getting installed on my computer despite me checking no.

I did a fresh computer wipe and reload of CC and still this software installs. How do I keep Maxon off my computer?

Troubleshooting

This topic has been closed for replies.

Correct answer Carlisle1500

This is closed. I was prompted to update After Effects today and it asked me if I wanted to update maxon or not. I said no.

J

jenkmeister17177426

Jenkmeister

Thanks for letting us know.

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Carlisle1500Author

Inspiring

Just don't do auto-update. You have to update manually to get the prompt to say "no". Just FYI.

C

Carlisle1500AuthorCorrect answer

Inspiring

This is closed. I was prompted to update After Effects today and it asked me if I wanted to update maxon or not. I said no.

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Carlisle1500Author

Inspiring

Reinstalled again in May

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Carlisle1500Author

Inspiring

@JohnColombo17100380 @Brian C Carter How much more info do you need again?

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Carlisle1500Author

Inspiring

Uninstalled again...so we know it takes two days now for it to sneak back on. So I'll post again on the 30th, lol.

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Carlisle1500Author

Inspiring

Here's the details in the Windows App Manager and here I thought there was only one Adobe "Sneaks"

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Carlisle1500Author

Inspiring

It reinstalled today....see attached

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Carlisle1500Author

Inspiring

@Brian C Carter I think the problem is that every time Adobe issues an update for After Effects, Maxon gets reinstalled. This looks like something in the base code that has not been removed. Basically, I can uncheck when I install but the software is added when the software updates. I still can't believe Adobe would allow another firm to have access to their software like this. Why would you sign an agreement to allow Maxon to do this to users with such a large piece of software. I think the software fix was never really fixed but reinstallation was just delay. I went into the Windows App manager and uninstalled the software but I'm sure it will show up again with the next update and we'll be talking about this again. See attached.