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Dushan5E39
Participating Frequently
December 18, 2023
Question

Media Encoder Render Black Screen Video

  • December 18, 2023
  • 2 replies
  • 3900 views

My Computer: M1 Mac mini 8GB

Hi all, 
I am working on a template flag animation, after doing all the editing when I export it and add it to the media encoder it shows a black-screen video. (I use H.264 because I like to keep it low file size and Need to get it in MP4 format) In the media encoder, it shows a black screen and not a preview video.

So, I decided to use After Effects inbuild render and it renders QuickTime format. But that time sometimes I get instant black glitches. I don't know what's going on. Down below I attach a few screenshots of my com setting. I can not render in quick time in using a media encoder. Only need to use inbuild render in after-effect

Please help adobe

This topic has been closed for replies.

2 replies

nishu_kush
Community Manager
Community Manager
December 19, 2023

Hi Dushan,

 

We can get it checked.

Please tell us more about your project. Which type of media are you using in the file? Is it an AI file or a video footage? What's the version of After Effects you're using? After Effects has the option to export H.264 if that's what you're looking for.

Looking forward to your response.

Note: Moving this thread from Bugs to Discussions for troubleshooting.

 

Thanks,

Nishu

Dushan5E39
Participating Frequently
December 19, 2023

here i attach sample footage when i export my project using media encoder

Community Expert
December 19, 2023

I am guessing the original source material is variable frame rate MP4. That's a common problem with cell phone video and a lot of the video you download from the web.

 

The fix is to transcode the original footage to a standard frame rate using the Media Encoder. Pick a lossless format.

EckiAME
Community Manager
Community Manager
December 19, 2023

Pinging our friends over at After Effects…