defaulteyrgkg6su0oa

Participant

Answered

Bridge Beta 14.0.1.128 not seeing cr2 images

Forum|Forum|2 years ago
November 12, 2023
1 reply
417 views

Bridge suddenly stopped seeing the files on the sd card.

Apple image capture can see them.

If I connect the camera with a cable, Bridge can see them.

This topic has been closed for replies.

Correct answer Swati Agarwal

Hi @defaulteyrgkg6su0oa

Could you please share following details to help us investigate the issue:

- OS details

- Bridge 14.0.1 release version is also available, could you confirm if the issue is reproducible with that as well
- Could you share a sample image to sharewithbr@adobe.com

Regards,

Bridge Team

Swati AgarwalCorrect answer

Adobe Employee

Hi @defaulteyrgkg6su0oa

Could you please share following details to help us investigate the issue:

- OS details

- Bridge 14.0.1 release version is also available, could you confirm if the issue is reproducible with that as well
- Could you share a sample image to sharewithbr@adobe.com

Regards,

Bridge Team

defaulteyrgkg6su0oaAuthor

Participant

Bridge 14.0.1 does see the files, so thanks very much.

I guess I should abandon my beta version?

Community Manager

Community Manager

Hi @defaulteyrgkg6su0oa ,

Thanks for sharing the update. You can use the 14.0.1 release version as it's the latest.

But we would love it if you do try out future Beta updates for upcoming features and bug fixes.

Thanks for being a valuable Bridge user and supporting the community.

Regards,

Bridge team