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Participant
August 24, 2017
Answered

Mercury GPU acceleration not available on Geforce 920MX

  • August 24, 2017
  • 1 reply
  • 1225 views

I have a Geforce 920MX, but for some reason it tells me Mercury GPU acceleration is not available on this system. It also tells me CUDA is not available in Premiere, even though Nvidia's website says it supports CUDA.

Things I have tried so far, in no particular order:

- a clean driver install from nvidia's website

- a clean install of AE

- a clean install of Windows 10

- disabling the integrated card from device manager

- disabling the integrated card from bios(didn't work, it doesn't have that option)

- adding the graphics card to the raytracer_supported_cards.txt and cuda_supported_cards.txt in premiere

And nothing. Whenever I click on a project that used Mercury GPU Acceleration on another computer, it says "This project was last used with Mercury GPU Acceleration(OpenCL), which is not available on this system. Mercury software only will be used"

Another detail: When I click on Edit> Preferences> Preview> GPU Information. I enabled "untested, unsupported GPU for CUDA acceleration of ray-traced 3D renderer", then clicked on GPU in the ray-tracing section, which at the time showed as "GPU(unsupported)". Since adding the card to the raytracer txt file it shows as GPU instead of GPU(unsupported) but I still get the Mercury error.

This topic has been closed for replies.
Correct answer Mylenium

AE has run in software-only modes without any acceleration for two decades and even today considerable parts are not accelerated. Only specific features use GPU stuff at all...

Mylenium

1 reply

Mylenium
Legend
August 24, 2017

Well, then it probably simply isn't supported. CUDA/ OpenCL aren't a magic potion and still have requirements of their own in the context of the current implementation (i.e. the host program) and your card may simply not meet them - not enough video memory, not enough CUDA cores or something like that. Stop wasting your time and simply accept the reality.

Mylenium

andreic7Author
Participant
August 24, 2017

Well, nvidia's website says this card does support CUDA...

I'm new to AE, and bought some courses to learn motion graphics and animation. Is Mercury essential to that? Would I be able to make stuff without it?

Mylenium
MyleniumCorrect answer
Legend
August 24, 2017

AE has run in software-only modes without any acceleration for two decades and even today considerable parts are not accelerated. Only specific features use GPU stuff at all...

Mylenium