Participant

Answered

Mocha AE not working

Forum|Forum|4 years ago
December 26, 2021
3 replies
17493 views

Hello.
Something is very wrong with Mocha AE after the update. Any time that I draw a path and then hit track forwards, the program freezes, shuts out of Mocha, and then After Effects starts "Not responding". When I go back to try it again, it gives me some kind of notification about opening a saved project under Mocha. What is going on?

Correct answer derekk44883408

Please find this thread from the Mocha AE forum on Boris FX that might help solve your issue:

https://forum.borisfx.com/t/mocha-ae-will-not-start-after-fresh-install/13318/19

I just want to add that Ross from Boris FX offered help as well.

Thanks to the Boris FX team for umping onboard to help solve this issue!

Note to the Mac user community: SOLVED!

The spinning ball, and "AE is not responding" message do not mean AE has crashed.

Just save your work in Mocha, and close the Mocha window to go back to work in AE.

Save your work in AE, and then reopen the Mocha window to go back to Mocha.

nermie

Known Participant

I am also having isues with Mocha AE. It seems very buggy and I am reluctant to use it anymore. I cerytainly would not pay for Mocha Pro if Mocha AE is so unstable. I have done the things suggested below but keep having problems.

1. There is small window saying "Mocha is Starting" that does not go away or close

2. It often stops tracking and will not restart
3. It sometimes will not save a project and the Tracking data

Overall, my experience so far has been it is too unreliable.

I am using the Latest version of AE and Ventura as at 12 Dec 2022. I am using a Mac Studio with 32Gb Ram

Does anyone else have similar issues? Are they Known issues and are likely to be addressed soon?

R

Ross_Shain

Inspiring

Sorry to hear you are having issues. Mocha AE and Mocha Pro are generally very stable applications and are used daily by professional VFX artists. I would recommend posting in the Boris FX Mocha forum found here to get support: https://forum.borisfx.com/c/mochaae/5

D

defaulthchwohygwkup

Participating Frequently

I am having the same issue, but the solution posted here didn't work for me. I can't even select the tool to draw a path. The Mocha window jumps around my desktop when I click inside to select a tool.

D

defaulthchwohygwkup

Participating Frequently

D

defaulthchwohygwkup

Participating Frequently

This didn't post exactly where I wanted it, but this is the AE version I am using.

Jose Panadero

Community Expert

Follow these steps:

1.- Check that you are using the latest version with the latest updates

2.- Enter into Mocha, delete previous cache files (File > Clear Cache inside Mocha). Also inside Mocha go to Preferences and deactivate GPU Processing under the GPU tab.

3.- Delete the After Effects cache. Edit > Purge > All Memoery and Disk Cache

4.- Try again.

ForsythJCAuthor

Participant

Thank you Jose! It worked beautifully after I disabled the GPU Processing. Total mental meltdown at technology averted!

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