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David22137762osh5
Participant
April 8, 2022
Question

Mocha AE "Unknown Error" message when opening from After Effects.

  • April 8, 2022
  • 2 replies
  • 4001 views

I updated After Effects to utilize the Mocha AE plugin. When I go to use it it takes me to the Mocha window where a blank screen comes up with the message "Uknown Error". I cannot find a way to proceed based on other posts in this community. 

2 replies

F
Farns77
Participant
April 5, 2023

Hey David, I also had this problem.  After scratching my head and having a look around the forums to no avail, I found that it was due to my footage being reversed.

I took the timing effect off and Mocha worked as usual.
Cheers

Dave

    elizabethm11628664
    elizabethm11628664
    Participant
    May 21, 2024

    Thank you!! I was going nuts and you're right it's because I'd reverse sped my footage. 

    F
    Farns77
    Participant
    May 21, 2024
    No worries, glad you got to the bottom of it.
    Happy to help.
    Cheers
    Dave

    David Farnsworth
    Editor
    http://davidfarnsworthediting.com
    +61 (0)423864993
    dcfarnsworth@gmail.com
    nishu_kush
    Community Manager
    nishu_kushCommunity Manager
    Community Manager
    April 8, 2022

    Hi David,

     

    Thanks for writing in. Please share the following details:

    • What are your system specifications (CPU, GPU, RAM, OS version)?
    • What's the exact version of After Effects you're using?
    • What are the details of the footage you're trying to track (frame rate, frame size, format/codec)?

    We're here to help, just need more info.

     

    Thanks,

    Nishu

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